Accounts & Access

Password resets, locked accounts, and new/updated account requests.

Categories (6)

Account Services

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Can't log in? Account locked?

Password resets & unlocking disabled or suspended accounts.
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PeopleSoft

Access to the PeopleSoft application.
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OneSolution

Before requesting service, please review the OneSolution web page: https://www.csuchico.edu/rfdn/onesolution/index...

Use the service forms below for help with OneSolution issues not addressed on the website.
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Facility Access

Request Physical Access (door access) to a Room, Building, or other Campus Location.

THE FACILITY ACCESS REQUEST SERVICES BELOW ARE ONLY VISIBLE TO MANAGERS (MPPs) OR THEIR DELEGATES. SIGN IN TO SEE THESE SERVICES.

If you are a delegate and cannot view the Facility Access Request services, or need to be designated as an Authorized Requestor, please have the appropriate administrator email fmscustomersupport@csuchico.edu to approve you as an authorized requestor. Please include "AUTHORIZED REQUESTOR" in the subject line.

***PLEASE CLICK "SIGN IN" IN THE UPPER RIGHT CORNER OF THIS SCREEN TO VIEW THE REQUEST SERVICES FOR STAFF, FACULTY, AND STUDENTS***
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Account Center

Get assistance and report issues with Account Center
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Services (3)

Ivy Admin Access (CatBot)

Request access to Ivy Admin (CatBot)

Web Application Access

Request access to web applications via Single Sign On (SSO)

Wildcat ID Card

Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.