Quick Links: | Reactivating an Expired License | Requesting a New License | Installing Adobe Apps |
Adobe Creative Cloud is a group of applications used for design, productivity, and development. Adobe Creative Cloud is available on Windows and Mac desktops, as well as some mobile devices.
Popular Adobe Creative Cloud applications include Photoshop, Illustrator, InDesign, Lightroom, Premiere, Acrobat DC, and more. You can learn more from our Adobe Creative Cloud article.
You do not need an Adobe Creative Cloud license or Adobe Acrobat to open PDFs or fill out PDF forms. PDFs can be opened with a web browser (Chrome, Firefox, Edge) and PDF forms can be filled out with Adobe Acrobat Reader. Adobe Acrobat, for creating PDFs, requires an Adobe Creative Cloud license.
Reactivating an Expired License
Request a New License
There are three ways to activate an Adobe Creative Cloud license. Follow the steps below to redeem yours.
Click Our Custom Link
- If you need access to Adobe Creative Cloud or your access has expired you can use this link to obtain a license: https://acrs.adobe.com/go/1023e482-b9bb-4b30-8de1-e71b32cc1041
- Use your campus email address to sign in. You should receive a message stating "Your app is ready to use."
- The page will refresh and you can now install your applications.
Via Adobe All Apps
- Navigate your browser to adobe.com/apps and make sure to sign in with the instructions here: https://support.csuchico.edu/TDClient/1984/Portal/KB/ArticleDet?ID=75685
- On the left sidebar, make sure to click "All Apps" if it isn't already selected.
- From there, you should be able to see all of the Creative Cloud apps with Request Access buttons. Find the app you need, click the Request Access button, and you should receive a message stating "Your app is ready to use."
- The page will refresh and you can now install your applications.
Via Service Request
If the process above does not seem to work, you can also put in a ticket with our Software team: https://support.csuchico.edu/TDClient/1984/Portal/Requests/ServiceDet?ID=8035
Putting in a ticket does require a technician to review your account. Please note that it may take at least one business day to get access.
Installing Adobe Creative Cloud
Campus-managed Devices
If you need to install Adobe Creative Cloud or Adobe Acrobat Reader on a campus-managed device use Software Center or Mac Self-Service.
Personal Devices
After requesting access using the steps above:
- Click Continue.
- Click View all apps and services.
- Click Access your apps and services.
- Click the Install button for the software you would like to install.
For more detailed instructions, please follow our article for Installing Adobe Creative Cloud on a Personal Computer.
Still need help? Contact IT Support Services for further assistance or put in a ticket with our Software Team.
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