Logging into Adobe Creative Cloud

You can sign in to licensed Adobe Creative Cloud software with an Adobe ID or an Enterprise (federated) ID. 

Click here for a direct link to Login: Adobe Sign-in

Enterprise ID

An Enterprise ID allow you to use single sign-on with your CSU, Chico credentials. At the sign in screen, DO NOT enter your campus email address. Instead, enter "csuchico.edu" 

This will redirect you to the regular CSU, Chico login page. Enter your credentials and click "Login"

 

Adobe ID

If prompted for Sign in when using your Adobe software you can log in with an Adobe ID. Use the email address and password associated with your Adobe account to login.

adobe id sign in

If you don't already have an Adobe ID we recommend you use an Enterprise ID which affords campus single sign-on. If you previously used an Adobe ID and are unable to login your account may have been moved to an Enterprise ID.

 

Troubleshooting Tips: 

If you are having issues accessing any of the Adobe apps, or you see that you only have a "Trial" version of any apps, try this:

  • Verify that you have requested Adobe Creative Cloud through ITSS. If you aren't sure, create a request here. Typically, you will get a response within one business day. 
  • Sign out, then sign back in. Make sure you sign in with Enterprise ID.

If you're still experiencing issues, contact ITSS during our regular business hours by calling (530) 898-4357

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Details

Article ID: 75685
Created
Mon 4/8/19 12:54 PM
Modified
Mon 9/14/20 1:31 PM