Accessing Adobe Creative Cloud

Summary

This article will guide Chico State students, faculty, and staff through logging into Adobe Creative Cloud, activating a license, and installing applications using campus-provided access.

Body

Quick Links: | What is Included? | Log In | Activate a License | Install Adobe |

Notice: Chico State is currently transitioning to Adobe for All. During this transition, you can continue to use the steps below to activate your Adobe license.

What is Included with Adobe Creative Cloud?

Adobe Creative Cloud is a collection of applications used for design, productivity, and development. Adobe Creative Cloud is available on Windows and Mac computers, as well as some mobile devices. Popular Adobe Creative Cloud applications include: 

  • Photoshop: Editing for photos, web and mobile app designs, 3D artwork, and more.
  • Stock: A collection of stock photographs
  • Illustrator: Create beautiful vector art and illustrations.
  • InDesign: Craft elegant layouts at your desk or on the go.
  • Lightroom: Edit, organize, store, and share photos from anywhere.

Log in to Adobe Creative Cloud

You will sign in to Adobe Creative Cloud software using an Enterprise ID (also called a Business ID or Federated ID). You can log in directly at account.adobe.com.

  1. At the sign-in screen, enter your Chico State email address.
    Sign in with Chico State email address
     
  2. You will be redirected to the regular Chico State Shibboleth login page. Sign in with your Chico State username and password.
  3. You may be asked to verify your login with Duo.

Activate a License

There are three ways to activate an Adobe Creative Cloud license. Follow the steps below to activate yours.

Click Our Custom Link

  1. If you need access to Adobe Creative Cloud, you can use this link to obtain a license: 
    https://acrs.adobe.com/go/4a3cc9fa-347f-4e83-a024-8cba6360c96f
  2. Use your Chico State email address to sign in. You will see a message stating "Your app is ready to use."
  3. The page will refresh, then you can install your applications.
    App is Ready Message
     

Via Adobe All Apps

  1. Navigate to adobe.com/apps and make sure to sign in with your Chico State email address.
  2. In the left sidebar, click Apps if it isn't already selected. 
  3. You will see a list of Creative Cloud apps with Request Access buttons. Find the app you need, click the Request Access button, and you will see a message stating "Your app is ready to use."
  4. The page will refresh, then you can install your applications.

Via Service Request

If the steps above do not work, you can submit a service request to our Software team: Help Accessing Software

Putting in a ticket requires a technician to review your account. Please note that it may take at least one business day to get access.

Install Adobe Creative Cloud

To install Adobe Creative Cloud on a personal device, follow the steps in this article: Installing Adobe Creative Cloud on a Personal Computer

Campus-managed/state devices should have Adobe Creative Cloud installed by default on all newly-imaged machines. If you are unable to locate it, you will need to reinstall or update it via the device's Software Center or Company Portal (PC) or Self Service (Mac).

 Still need help? Contact IT Support Services for further assistance.
  
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Details

Details

Article ID: 113731
Created
Wed 2/21/24 7:34 PM
Modified
Mon 11/10/25 1:16 PM

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