Instructors using Canvas may occasionally encounter an issue where their gradebook fails to load. This problem is often caused by using an outdated web browser that is incompatible with Canvas. To resolve this issue, instructors should verify their browser version and ensure it meets the minimum requirements for using Canvas.
Follow the step-by-step guide below to check your browser version and update it if necessary:
If the problem persists even after updating your browser, please open a case with Canvas support.
By following these steps, you can ensure that your browser is up to date and compatible with Canvas, allowing you to access and use the gradebook without any loading problems.