Initiating an Incomplete Agreement

Quick Links: | Incomplete Grade Policy | Assigning an Incomplete Grade | Administrative Grade Roster Changes |

Incomplete Grade Policy

Per Executive Memorandum 10-018, instructors are required to provide students with written conditions for the removal of an Incomplete (I) grade.

Historically, paper forms were used and kept in department offices. However, audits at several CSU campuses found that many Incomplete Agreements were missing from department records.

To address this issue, the CSU implemented PeopleSoft functionality that:

  • Adds Incomplete Agreements to class and grade rosters.
  • Allows students to view and accept the agreement through Student Center. Students can follow the instructions for Accepting an Incomplete Agreement.

Assigning an Incomplete Grade

Incomplete grades require an Incomplete Agreement, which must be recorded in PeopleSoft for tracking and student acknowledgment.

  1. Navigate to the Faculty Center. You can do this using the link in the Chico State Portal.
  2. Ensure you are in the correct term for the student needing a grade change.
  3. Click the Grade Roster icon and select Incomplete. 
  4. After submitting a grade as an Incomplete, the following links will appear and contract details can be added.
    Incomplete Grades in Faculty Center showing Add, Update, and View
     
    • Add: Allows the instructor to fill in the Incomplete Agreement.
    • Update: Appears after the instructor has entered and saved the Incomplete Agreement.
    • View: Appears once the student has accepted the conditions of the Incomplete Agreement.
  5. The Incomplete Agreement Data form should include all necessary details about the grade requirements. You can see an example below:
    Example of an incomplete agreement
     

Updating an Agreement

  • After the student accepts the Incomplete Agreement, no changes can be made except marking it as Complete.
  • If the student fulfills the agreement, the instructor must submit a Grade Change Request.
  • If the student does not fulfill the agreement, they will receive either an Incomplete Charged (IC) grade or the default grade specified in the agreement. 

Administrative Grade Roster Changes

  • If an Incomplete (I) grade is assigned from the administrative grade roster, Registrar staff are not required to add an Incomplete Agreement.
  • The instructor must update the agreement from the Faculty Center for it to appear in the Student Center.

 Still need help? Contact Office of the Registrar for further assistance. You can call (530) 898-5142 or email registrar@csuchico.edu.
  
 Please do not leave the comment section blank! Provide constructive feedback to make this page better.

Print Article