If you encounter this error while attempting to use Zoom, you may be logged into a Zoom profile that is not associated with Chico State. In order to avoid this, please log into Zoom with SSO.
Download the Zoom client
If you are on a University-owned computer, Zoom should already be installed. If you are on your own device, select one of the options below:
Log into Zoom
If you are prompted to log in, select "Sign In with SSO"
On the SSO screen, enter the domain "csuchico" so that the full domain reads as csuchico.zoom.us
That will send you to a campus web form, where you should be able to log in as you normally would.