Quick Links: | FAQ | Video Tutorials | Windows Install | MacOS Install |
Avaya IX Workplace is a Software Phone (Softphone) that allows users to enjoy the functionality of a desk phone from their computer or mobile device. Users can make and receive calls, interact with voicemail, transfer calls, and participate in conference calls wherever they are, without need for a traditional desk phone.
For campus managed devices:
Please check with your department coordinator and review campus communications to be sure that your extension and account are ready for use with Avaya IX Workplace prior to installation.
For Installation on a university owned computer running Windows, CLICK HERE
For Installation on a university owned computer running macOS, CLICK HERE
For personally owned & mobile devices:
PLEASE NOTE!
We cannot guarantee compatibility with all personal devices due to variations in hardware, software versions, updates status, other installed software and/or continued vendor support. The below guides are provided for reference only.
For Installation on a personal computer running Windows, CLICK HERE
This should cover the majority of laptop and desktop computers from Dell, Lenovo, Samsung, Acer, and more!
For Installation on a personal computer running macOS, CLICK HERE
This should cover the majority of laptop and desktop computers from Apple, including the iMac, Macbook and Macbook Pro lines of devices.
For Installation on a mobile device running Android, CLICK HERE
This should cover the majority of handheld mobile devices from Samsung, HTC, OnePlus, Google, Motorola, TCL, ZTE, and more!
For Installation on a mobile device running iOS, CLICK HERE
This should cover the majority of handheld mobile devices from Apple, including the iPad and iPhone.
Feedback
Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.