Campus network service and access.

Services (14)

Help connecting to the Chico State wireless network

Establish connectivity and/or troubleshoot issues with the Chico State wireless network (eduroam or csuchico-guest).

Help connecting a non-computing device (gaming console, smart tv) to "csuchico" wireless

Request assistance in connecting device to campus wireless that is unable to use the Eduroam set up process.

Telecom infrastructure consultation

Request for a telecommunications project that is more involved than a single network or telephone request.

Trouble connecting with VPN

Request assistance with a VPN connection.

Request a new wired connection

Request installation/activation of a new wired network connection.

Move a wired network connection

Request a network connection be moved to another location to accommodate a change in office location.

Problem with a wired network connection

Report a problem or request repair for an existing wired network connection.

Problem with a Wireless Network Connection

Report a problem or request troubleshooting for an existing Wireless Network connection.

Disconnect a wired network connection

Disconnect an existing wired network connection.

New static IP address

Request a new static IP for computers and servers that need a permanent IP address.

Request a DNS record change on a campus managed domain.

Request a DNS record change on a campus managed domain.

Request a Firewall Exception

Request for a firewall exception for an internal campus system.

Student Opt-In VPN access

This ticket type allows a student that is not in a class section designated for VPN access to request annual access.

Wireless gaming NAT exception

Request an exception from Network Address Translation (NAT)