Logging into Adobe Creative Cloud

Summary

Steps for signing in to licensed Adobe Creative Cloud software with an Enterprise (federated) ID.

Body

You should sign in to Adobe Creative Cloud software with an Enterprise ID (also called a Business ID or Federated ID).  

Click here for a direct link to log in: Adobe Sign-in

Enterprise ID (or Business ID)

An Enterprise ID allows you to use single sign-on with your Chico credentials. At the sign-in screen, DO NOT enter your campus email address. Instead, enter csuchico.edu 

This will redirect you to the regular Chico login page. Enter your credentials and click "Login"

 

Troubleshooting Tips: 

If you are having issues accessing any of the Adobe apps, or you see that you only have a "Trial" version of any apps, try this:

  • Verify that you have requested Adobe Creative Cloud through ITSS. If you aren't sure, create a request here. Typically, you will get a response within one business day. 
  • Sign out, then sign back in. Make sure you sign in with Enterprise ID using the steps above. 

Feedback

Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142 or via phone at (530) 898-4357.

Details

Details

Article ID: 75685
Created
Mon 4/8/19 3:54 PM
Modified
Fri 5/3/24 5:20 PM

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