Quick Links: | Environment | Solution | Root Cause |
Instructors at Chico State who have transitioned from the Blackboard Learn system to Canvas may need to recover grades, submissions, or content that was not fully transferred. This issue affects instructors who need access to historical academic data that is crucial for grade verification, accreditation processes, or for personal records.
Environment
- Courses taught in Blackboard Learn.
Solution
To recover grades, submissions, or specific content from Blackboard Learn, instructors can contact Learning Technology Services directly by emailing learningtech@csuchico.edu. Provide detailed information about the course(s) and the type of data needed to expedite the retrieval process.
Students should reach out to their instructor for help retrieving past course materials.
Root Cause
When Chico State transitioned from Blackboard to Canvas, most course content was successfully transferred. However, pre-2022 course content, all student grades, and all assignment submissions are maintained in a separate backup system to ensure data integrity and privacy. These backups are managed exclusively by LMS administrators due to security protocols.
Still need help? Reach out to Learning Technology Services for further assistance.