How do I recover grades and content from Blackboard Learn as an instructor?

Summary

Instructors needing to recover grades, submissions, or content from the now-defunct Blackboard Learn system at Chico State can contact Learning Technology Services for access. Data recovery is necessary because only some content was transferred to Canvas, with grades and submissions retained in separate backups.

Body

Quick Links: | Environment | Solution | Root Cause |

Instructors at Chico State who have transitioned from the Blackboard Learn system to Canvas may need to recover grades, submissions, or content that was not fully transferred. This issue affects instructors who need access to historical academic data that is crucial for grade verification, accreditation processes, or for personal records.

Environment

  • Courses taught in Blackboard Learn.

Solution

To recover grades, submissions, or specific content from Blackboard Learn, instructors can contact Learning Technology Services directly by emailing learningtech@csuchico.edu. Provide detailed information about the course(s) and the type of data needed to expedite the retrieval process.

Students should reach out to their instructor for help retrieving past course materials.

Root Cause

When Chico State transitioned from Blackboard to Canvas, most course content was successfully transferred. However, pre-2022 course content, all student grades, and all assignment submissions are maintained in a separate backup system to ensure data integrity and privacy. These backups are managed exclusively by LMS administrators due to security protocols.

Still need help? Reach out to Learning Technology Services for further assistance.

Details

Details

Article ID: 113798
Created
Fri 5/10/24 1:50 PM
Modified
Mon 7/22/24 11:28 AM