Google Workspace Account Deprovisioning FAQ

Due to a change in policy, Chico State Google Workspace users will no longer keep their accounts after fully separating from the university

Why was there a policy change? 

Google no longer provides educational institutions with unlimited storage and now limits our Google Workspace for Education Fundamentals service to a shared pool of 120 Terabytes of data across all user accounts. This change in service took effect on January 1st, 2023. The University must now manage the amount of storage to ensure that the campus does not exceed the 120 Terabyte limit.

What does this affect? 

This affects former students' access to the Google account associated with Chico State. This includes the Google Drive account, Google Calendar, Google Docs/Sheets, etc. 

Note: Chico State email accounts are now hosted by Microsoft and the Google Takeout process does not apply to email or other content hosted by Microsoft.

What does this mean for students?

Student accounts in Google Workspace are deleted automatically after students are no longer actively enrolled in a current or future term for more than two years. This assumes that students have no other active affiliation with the university that would entitle them to retain this service.

What does this mean for employees?

Access to your Chico State Google account will be removed after the last effective end date of employment. Retirees who opt-in to retain services will retain their accounts. This assumes that former employees have no other active affiliation with the university that would entitle them to retain this service.

When did this change take place?

We began deprovisioning the Chico State Google accounts of former students and employees on March 18, 2022. 

What options do I have to save my data?

If your Chico State Google account is expiring soon, you have several options to retain your data:

If my Chico State Google account is deactivated, how do I log in to request transcripts?

Even though your Google will be deactivated, your campus username and password will remain the same, allowing you to log in to the Portal to request items such as transcripts.

How can I keep my Google Workspace account after separating from the university?

There is no option for retaining this account.

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Article ID: 113316
Created
Wed 1/12/22 7:34 AM
Modified
Thu 7/11/24 1:23 PM