For Chico State accounts, follow the instructions to Reset Chico State Password (Portal Password). If this doesn't work or your account is locked, submit a ticket or call IT Support Services at (530) 898-4357. Please note that you will need to be verified before we can provide information or unlock your account.
For administrative or service accounts, follow the instructions to Reset Passwords for Admin or Service Accounts. If the password has already expired, please submit a ticket and we will follow up soon.