Help with a Forgotten or Expired Password

Reset a Chico State Account Password

Follow the instructions to reset your Chico State password using the Reset Chico State Password (Portal Password) article.

If you are unable to reset your password or your account is locked, contact IT Support Services at (530) 898-4357 for help. Identity verification is required before your password can be reset or your account unlocked.

Reset an Administrative or Service Account Password

Follow the instructions to reset administrative or service account passwords using the Admin and Service Account Password Reset article.

If the password has already expired and cannot be reset using the guide, click Request Service and provide the name of the admin or service account. IT Support Services will review your request and follow up with next steps.

 
Request Service

Related Articles (2)

Reset Chico State Password (Portal Password)
This article will explain Chico State’s password requirements and provide step-by-step instructions for resetting your password using a PIN, security questions, or the Account Center.
Reset Passwords for Admin or Service Accounts
This article will guide you through resetting the password for a Chico State admin or service accounts, whether the current password is known or has expired.