Opening PDFs From Box

Tags Box PDF

You will need to download the PDF before opening it. 

NOTE: Each browser behaves differently when downloading files; Internet Explorer will display a prompt at the bottom of the window asking if you want to "Open," "Save," or "Cancel." Chrome will download the file and place a temporary shortcut on the bottom left of the window. Firefox will download the file and place it in the down arrow located near the upper right corner of the page.

If you followed a shared link to a PDF in Box, click the "Download" button located near the upper right corner of the page. 

Once the PDF is open, you may need to "Enable All Features" in order to work on the PDF like normal

If you get a perpetual loading iconor if Adobe Acrobat crashes, follow these steps: 

1. Close Acrobat

Close Adobe Acrobat by right-clicking the Adobe Acrobat icon located in the task bar at the bottom of the screen.

A window may appear that indicates Acrobat is not responding. Select "Close the program" to force close Acrobat. 

2. Open "Downloads" folder and select the PDF. 

Files downloaded from the Internet are placed in the "Downloads" folder by default. If the PDF in question is not in the "Downloads" folder, you may be able to locate it using Windows 10's "Quick Access" feature. Click open the "File Explorer," it may be located in the task bar at the bottom of the screen. 

You can also search for it in the Windows Start Menu 

Open the "Downloads" folder. It is often in the left panel of the "File Explorer" 

Alternatively, you can click the "Quick Access" button to see recent files. 


Double-click the PDF to open it.  The PDF should now open in Adobe Acrobat





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Article ID: 83637
Tue 7/23/19 10:32 AM
Mon 4/17/23 11:03 AM