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You will need to download the PDF before opening it.
NOTE: Each browser behaves differently when downloading files. Chrome will download the file and place a temporary shortcut on the top right of the window. Firefox will download the file and place it in the down arrow located near the upper right corner of the page.
If you followed a shared link to a PDF in Box, click the "Download" button located near the upper right corner of the page.
Once the PDF is open, you may need to "Enable All Features" in order to work on the PDF like normal
If you get a perpetual loading icon or if Adobe Acrobat crashes, follow these steps:
- Close Acrobat by right-clicking the Adobe Acrobat icon located in the taskbar at the bottom of the screen. A window may appear that indicates Acrobat is not responding. Select "Close the program" to force close Acrobat.
- Open the location the PDF was saved to and select the PDF. Double-click the PDF to open it in Adobe Acrobat.