Known Issue: Kaltura Videos are Autoplaying in Canvas

Quick Links: | Environment | Solution | Root Cause |

Kaltura videos embedded in Canvas courses on or after January 9th, 2025 are autoplaying when users open a page, assignment, discussion, quiz, announcement, or other content item containing the videos. This issue can disrupt the user experience and cause confusion for both instructors and students. 

Environment

This article is relevant to you if:

• You are embedding or accessing Kaltura videos within a Canvas course.
• The videos were embedded after January 9th, 2025
• The videos are autoplaying without any user interaction.

Solution

Currently, there is no way to solve the issue of Kaltura videos autoplaying in Canvas. A fix will be implemented on January 30th. Videos embedded between January 9th and January 30th will not need to be re-embedded.

Root Cause

When videos are embedded using the Kaltura integration in Canvas, the default behavior includes autoplay being enabled in certain scenarios. This behavior is due to a bug in how Kaltura determines whether autoplay should be enabled for a particular player.

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