Configuring Zoom and Microsoft Presence Synchronization

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Quick Links: | Confirm Zoom and Microsoft 365 Requirements | Connect Zoom to Microsoft 365 Presence | Understand How Zoom Status Appears in Microsoft 365 | Get Help with Setup Issues |

Zoom and Microsoft presence synchronization allows your Zoom status to appear in Microsoft 365, and your Microsoft 365 presence to appear in Zoom. This can help other people see when you are available, busy, in a meeting, presenting, or on a call. For example, when you join a Zoom meeting, Zoom may show your status as In a Zoom Meeting, while Microsoft Teams and other Microsoft 365 apps may show your status as In a Call.

This feature is useful for Chico State users who work across both Zoom and Microsoft Teams.

Confirm Zoom and Microsoft 365 Requirements

To use Zoom and Microsoft presence synchronization, you need:

  • A Chico State Zoom account
  • A Microsoft 365 account
  • Zoom and Microsoft presence synchronization enabled by Zoom administrators
  • Zoom Workplace desktop app version 6.1.5 or higher for Windows, macOS, or Linux
  • Zoom Workplace mobile app version 6.1.5 or higher for Android or iOS, if using a mobile device

Connect Zoom to Microsoft 365 Presence

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, select Profile.
  3. Under Others, find Calendar and Contact Integration.
  4. Select Configure Calendar and Contacts Service.
  5. In the pop-up window, select Office 365.
  6. Select Next.
  7. Select Authorize with OAuth 2.0.
  8. Under Choose your permissions, go to Presence.
  9. Select both Read and Write.
  10. Select Office 365 global services.
  11. Select Authorize.
  12. Sign in with your Chico State Microsoft account.
  13. Review and accept the Microsoft permissions prompt.

After authorization is complete, Zoom and Microsoft 365 can sync your presence status between supported apps.

Understand How Zoom Status Appears in Microsoft 365

The following table shows how common Zoom presence states appear in Microsoft Teams and other Microsoft 365 apps.

Zoom Presence Microsoft Teams Presence
On a call In a Call
In a Zoom Meeting In a Call
Presenting Presenting
Available Available
In a calendar event Busy
Do Not Disturb Do Not Disturb
Busy Busy
Away Appear Away

Get Help with Setup Issues

If you do not see the calendar and contact integration settings, or if presence does not sync after authorization, confirm that you are signed in with your Chico State Zoom and Microsoft accounts.

 Still need help? Contact IT Support Services for further assistance.
  
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``` [1]: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076650&utm_source=chatgpt.com "Configuring Zoom and Microsoft presence synchronization"

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