Help with a computer lab

Campus lab managers or departments can request assistance from ITSS for their computer labs. Assistance that ITSS can provide for computer labs includes:

• Installing or upgrading applications in Wildcat Lab (cloud-based lab solution)
• Lab consultations
• Faronics Deep Freeze management
• Imaging lab machines via Microsoft’s System Center Configuration Manager (SCCM)
• Deploying software via SCCM

Please have the following information ready when submitting a request:

• Building and room number (if applicable)
• Description of what you need assistance with in the lab. Please be as descriptive as possible.