Avaya IX Workplace is a Software Phone (Softphone) that allows users to enjoy the functionality of a desk phone from their computer or mobile device. Users can make and receive calls, interact with voicemail, transfer calls, and participate in conference calls wherever they are, without the need for a traditional desk phone.
Use this ticket to request help with the application, report issues, or request training in how to use Workplace.
If you have attempted to download the Workplace application and are having issues with the download process, please contact ITSS at 530-898-4357 for assistance prior to submitting this ticket.