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Quick Links: | csuchico-guest Overview | Requirements | Process | Known Issues | Conference Accounts |
csuchico-guest Overview
The csuchico-guest Wi-Fi is a courtesy network intended for the use of campus guests. The campus guest network offers limited bandwidth and limited access to campus resources.
All current Chico State students, faculty, and staff should use the Eduroam wireless (or csuchico for gaming consoles or smart devices) and not csuchico-guest.
The csuchico-guest wireless uses a self-registration system that requires the user to fill out a basic registration form, much like you see at a hotel or convention. See below for requirements and instructions on getting the csuchico-guest wireless connected.
Setup Requirements
- A device capable of connecting to a Wi-Fi network
- A valid email address or phone number capable of receiving text messages (SMS)
- The ability to access the registration email without a Wi-Fi connection (usually via cellular data connection) or the ability to receive a registration text message (SMS)
Note: Standard text messaging (SMS) and data rates apply as per your cellular provider.
Connecting to csuchico-guest
- Connect to the csuchico-guest wireless network.
- Open your browser if it does not automatically launch. You should be automatically redirected to the Chico State Guest Wireless Registration form. If you are not redirected, try navigating to a random webpage; it should then direct you to the registration page.
- Fill out the form with your personal information, including name, email, phone number, and mobile carrier.
- You will then be shown a receipt from your registration process. Select Login In Here to continue.
- Check the email address and/or phone number you used for registration. You should have received an email or text message from itss@csuchico.edu that includes your username and password. If you opted to receive this notification via email, be sure to check your Junk or Spam folders for the registration email if it does not appear in your inbox.
- On the next screen, please enter the username and password provided in the registration email or text message, and select Log In.
That's it! You are now connected to the "csuchico-guest" wireless network!
Known Issues
Not receiving login credentials by text message
Some guests may report not receiving credentials by text message. It is important that you select the correct carrier on the registration page; this tells our system where to send the message.
If you are unsure who provides your service, check your email for your guest credentials.
Devices not redirecting to the registration page
Some devices, usually iPhones, will not automatically redirect users to the guest wireless registration page. If this happens:
The page should redirect to the guest wireless registration page.
If you see a “This Connection is not Private” warning
- Select Show Details or Advanced below the warning message.
- Choose Visit this Website to continue to the self-registration page.
Chromebook switching networks during setup
Chromebooks may prioritize the csuchico network over csuchico-guest if previously connected.
- Open the Chromebook’s Wi Fi settings.
- Manually forget the csuchico network.
- Reconnect to csuchico-guest and complete the registration process.
Conference Accounts
If you have been issued credentials to a Conference Account, your process will be slightly different.
- Connect to the csuchico-guest wireless network.
- Open your browser if it does not automatically launch. You should be redirected to the Chico State Guest Wireless Registration form. At the bottom of the page, select Sign In next to the text that reads "Do you already have a guest account?"
- On the Guest Network Login page, please enter the Username and Password provided for the conference, and select Log In.
That's it! You are now connected to the csuchico-guest wireless network!
Still need help? Contact IT Support Services for further assistance.
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