Windows App for Virtual Desktop Access

Quick Links: | Installing Windows App | Log in and Setup | Changing Default Settings | 

Welcome to the Windows App! Microsoft has refreshed the Microsoft Remote Desktop App to create a better space for virtualized desktop environments through the cloud.

Installing the Windows App

The Windows App can be installed and configured on both campus-managed and personal devices. 

Note: Official campus business must be done on a campus-managed device. Personal devices cannot be used for certain processes. 

Installing the Windows App on a Campus-Managed Device

For campus-managed Macs, the Windows App is automatically installed. You should be able to open the app and proceed to the next step. If you cannot locate it, call IT Support Services​​​​​​ at 530-898-4357.

For campus-managed PCs, you can begin by Accessing the Application Catalog (Software Center). If your campus-managed machine does not have Software Center, or the application fails to load or run, call IT Support Services​​​​​​ at 530-898-4357. 

Once opened, search for "Windows App" and look for the blue icon with the white Windows logo. Click Install and wait for the program to download and install. 

You should now be able to find the app installed on your device. If you can't locate it, click on the search and type "Windows App" and it should appear. 

Installing the Windows App on a Personal Device

You can find the correct download link for your device on Microsoft's website. Select a tab for your platform, and click the link under the first step. Here are a couple of links to the most common device types:

If you need assistance, IT Support Services can offer minimal assistance with installing this software. 

Signing in to the Windows App 

Windows Setup

  1. Open the Windows App.
  2. You should be immediately prompted to sign in. Log in with your @csuchico.edu account if not already listed, or click Use another account to sign into your @csuchico.edu account. 
    • Campus devices should instantly log in using the credentials you are signed into the computer with. 
  3. You should now see any available workstations you have been assigned or added to. 

macOS Setup

  1. Open the Windows App.
  2. Click the plus (+) icon in the top left of the window, then Add Work or School Account. 
  3. Log in with your @csuchico.edu account, or click Use another account to sign into your @csuchico.edu account. 
    • Campus devices should instantly log in using the credentials you are signed into the computer with.
  4. You should now see any available workstations you have been assigned or added to.

Changing Default Settings

You can modify some of the default settings to have a better experience using the Windows App.

Windows Settings

  1. Locate the device you want to change. Click the three dots ... and click Settings.
  2. Toggle Off the Use default settings to see the settings you can modify.
  3. Once configured properly, close the settings window. Next time you launch the Windows App, it should use your desired settings.

macOS Settings

  1. In the Devices tab, locate the workspace you want to modify.
  2. Right-click the device and click Edit. 
  3. Here you can see the settings you can modify. These include Display, Devices & Audio, and Folders.
  4. Once configured properly, click Save and the window will close. Next time you launch the Windows App, it should use your desired settings. 

 Still need help? Contact IT Support Services for further assistance.
  
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