Connecting to Guest Wireless (csuchico-guest)

If the csuchico-guest registration page does not load, please click here to register: Get connected to csuchico-guest!

Quick Links: | Overview | Requirements | Process | Known Issues | Conference Accounts |

Overview: 

The csuchico-guest Wi-Fi is a courtesy network intended for the use of campus guests. All Chico State students, faculty, and staff should use the Eduroam Wi-Fi (or csuchico, for certain devices) for wireless service (depending on the requirements of the device) and not csuchico-guest. The campus guest network offers limited bandwidth and limited access to campus resources. 

The csuchico-guest Wi-Fi uses a self-registration system that requires the user to fill out a basic registration form much like you see at a hotel or convention. See below for requirements and instructions on getting the csuchico-guest wireless connected.

Requirements:

  1. A device capable of connecting to a Wi-Fi network
  2. A valid email address - or - phone number capable of receiving text messages (SMS)
  3. The ability to access the registration email without a Wi-Fi connection (usually via cellular data connection) - or - the ability to receive a registration text message (SMS)

Note: Standard text messaging (SMS) and data rates apply as per your cellular provider.

Process:

  1. Connect to the csuchico-guest wireless network.
  2. Open your browser if it does not automatically launch. You should be automatically redirected to the Chico State Guest Wireless Registration form.  If you are not redirected, try navigating to a random webpage; it should then direct you to the registration page. Please fill out the form.​​​​​​ You will need to enter:
    • Your Name
    • Your Phone Number (you will receive a text message with your username and password)
    • Your Mobile Carrier
    • Your Email Address (you will receive an email with your username and password, your email address will also be your username)
    • Accept the terms of use by checking the box
    • Select Register to submit the form


       
  3. You will then be shown a receipt from your registration process. Select Login In Here to continue.


     
  4. Check the email address and/or phone number you used for registration, you should have received an email or text message from itss@csuchico.edu that includes your username and password.
    Note: If you opted to receive this notification via email, be sure to check your "Junk" or "Spam" folders for the registration email if it does not appear in your inbox.


     
  5. On the next screen, please enter the username and password provided in the registration email or text message, and select Log In.


     
  6. That's it! You are now connected to the "csuchico-guest" wireless network!

Things to know if you encounter issues:

  •  There have been reports of guest login credentials not being received via text message. It is important that you select the correct Mobile Carrier in Step 2 as this tells our system where to send the text message.
    • Your carrier information generally matches the carrier branding on your phone (Cricket, T-Mobile, AT&T, Verizon, etc.) or can be found on your billing statement from your cellular provider. If you do not know who provides your service, please check your email for your credentials.
  • iPhone users may not automatically be redirected to the self-registration page after connecting to the guest-wireless. However, there is a temporary solution:
    • Open Safari web browser and go to any webpage (i.e. google.com or yahoo.com) in order to redirect to the self-registration page.
    • If the page was redirected to the warning page with the title 'This Connection is not Private,' find the 'Show Details' link below the warning paragraph, then click the link and click 'Visit this website.' This will redirect the user to the self-registration page.
  • Default cookies settings may be set to 'Block all cookies.' Check the browser settings (on an iPhone this will be Safari) and make sure the 'Block all cookies' option is disabled.
  • Chromebooks that were once connected to the 'csuchico' wireless network remember it and prioritize it over the 'csuchico-guest' that the device switches the connection from the csuchico-guest to csuchico network during the configuration process after clicking the 'Sign in' button. We suggest the users manually forget the csuchico network from the settings. This will allow the configuration to succeed and connect to the network. 

Conference Accounts:

If you have been issued credentials to a Conference Account, your process will be slightly different.

  1. Connect to the csuchico-guest wireless network.
  2. Open your browser if it does not automatically launch. You should be redirected to the Chico State Guest Wireless Registration form.. At the bottom of the page select Sign In next to the text that reads "Do you already have a guest account?"


     
  3. On the Guest Network Login page, please enter the Username and Password provided for the conference, and select Log In.


     
  4. That's it! You are now connected to the csuchico-guest wireless network!

 Still need help? Visit IT Support Services in Meriam Library 142 for further assistance.
  
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