Microsoft Teams: Help for Windows Users

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Banner featuring the new Microsoft Teams logo with the letter T and two person silhouettes in purple, alongside a 'NEW' label in teal, against a background of interconnected network nodes in grey.

Help

Navigate the Help Section

Additional Links

Quick Links

Help

The Help section in Microsoft Teams provides you with resources and support to help you use the Teams app effectively. In the Help section, you can find articles, videos, and tutorials on various topics related to using Teams, such as getting started, managing teams and channels, and using the different features of the app. You can also use the search bar to find specific information or browse the different categories to find the resources you need. Additionally, the Help section provides you with options to contact support or provide feedback if you need further assistance. This integration between help and Microsoft Teams makes it easy to find the information you need to use the app effectively.

Navigate the Help Section

Find the Ellipses: At the top of the Teams window, click on the ellipses (…) icon. This icon represents the "More options" menu and is located near your profile picture.
Navigate to Help: In the dropdown menu that appears after clicking the ellipses, look for an option labeled "Help”.
Select Help Option: Click on the "Help" option. Upon doing this, you'll be presented with a few choices:
- Get Help: Offers general help topics and guides with the ability to use the search function for step by step instructions.
- Training: Provides access to tutorials and training materials.
- What’s New: Shows recent updates and features added to Teams.
- Suggest a Feature: Allows you to suggest new features or improvements.
- Give Feedback: You can provide feedback about your experience with Teams.
Explore the Help Resources: Choose the option that best suits your needs. For instance, if you’re looking for tutorials, select "Training". This will open a section or a pane within Teams where you can browse and access various help articles, videos, and guides.
Use the Search Function: If the help section has a search bar, you can use it to find specific information or answers to particular questions you might have.

A Microsoft Teams interface displaying the OneDrive section. The user's profile picture is at the top right corner with a number 1 badge indicating an active status. A number 2 badge shows the ‘Help’ section. A number 3 badge signals the expanded help menu showing various options like 'Get help' and 'Video training'.