Summary
This is a training guide that explores the Help section in Teams. It teaches you how to access support, find answers, and utilize troubleshooting tools. You'll learn to use the search feature to find help articles, contact support for personalized assistance, and navigate through various resources for self-help. The course also highlights how to provide feedback on Teams features and participate in user communities to share insights and learn from others.
Body
Help
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Navigate the Help Section
Additional Links
Quick Links
Help
The Help section in Microsoft Teams provides you with resources and support to help you use the Teams app effectively. In the Help section, you can find articles, videos, and tutorials on various topics related to using Teams, such as getting started, managing teams and channels, and using the different features of the app. You can also use the search bar to find specific information or browse the different categories to find the resources you need. Additionally, the Help section provides you with options to contact support or provide feedback if you need further assistance. This integration between help and Microsoft Teams makes it easy to find the information you need to use the app effectively.
Navigate the Help Section
- Find the Ellipses: At the top of the Teams window, click on the ellipses (…) icon. This icon represents the "More options" menu and is located near your profile picture.
- Navigate to Help: In the dropdown menu that appears after clicking the ellipses, look for an option labeled "Help”.
- Select Help Option: Click on the "Help" option. Upon doing this, you'll be presented with a few choices:
- Get Help: Offers general help topics and guides with the ability to use the search function for step by step instructions.
- Training: Provides access to tutorials and training materials.
- What’s New: Shows recent updates and features added to Teams.
- Suggest a Feature: Allows you to suggest new features or improvements.
- Give Feedback: You can provide feedback about your experience with Teams.
- Explore the Help Resources: Choose the option that best suits your needs. For instance, if you’re looking for tutorials, select "Training". This will open a section or a pane within Teams where you can browse and access various help articles, videos, and guides.
- Use the Search Function: If the help section has a search bar, you can use it to find specific information or answers to particular questions you might have.
Additional Links
What's new in the new Teams app
What has changed throughout each version update
Switch to the new Microsoft Teams
High level step by step for chat, teams, etc
Live and on demand user training
More in depth training videos hosted by Microsoft Employees
Get started with Microsoft Teams
Get started micro videos for chat, teams, etc
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