Report a compromised account

If you believe your account may be compromised, please change your password immediately and call IT Support Services at 530-898-4357.

Secure Your Account

If you believe your account may have been compromised:

  1. Change your Chico State password immediately
  2. Call IT Support Services at 530-898-4357
  3. Review your Chico State Account Settings
    • This includes your Chico State email settings and Direct Deposit information
  4. Click Request Service on this page if you need additional help

If You Suspect Another Account Is Compromised

If you believe another Chico State account has been compromised:

  • Do not reply to the message or click any links
  • Do not share personal or sensitive information
  • Report the message using the Phish Alert Button when possible
  • You may also contact IT Support Services at 530-898-4357

Learn more about How to Identify Phishing Emails on our Knowledge Base.