Transition to RAVE Mass Notification System

100%

Status

Completed [Completed]

100% complete, updated on Thu 4/11/24 3:41 PM by Craig Bentley

Changed Status from In Process to Completed.
Completely closed

Details

Dates
Thu 6/15/23 - Thu 4/11/24

Acct/Dept

Environmental Health & Safety

Service

Project and Change Management Office / Information Technology Project Request

Type

PCMO Evaluated / Large DoIT Project / Division of IT Project

Health

Green - On track

Portfolio(s)

EAPP (Wendy Bentley)
Integrations and Development (Wendy Bentley)

Classification

Project (20-230 Hours Effort)

Requirements

Phase One: Bring Rave online with nightly feeds of active employee and student data and instant updates via a personal record update similar, if not identical to the one used in PeopleSoft.

Phase Two: Phase Two is NOT part of this project, and directed, Phase Two will be a new Project Request entirely and will be focused upon to be determined applications within the AppArmor Suite of applications. In other words, This project was EMERGENCY ALERT NOTIFICATIONS under RAVE specifically (not AppArmor). AppArmor is a company acquired by RAVE, and AppArmor applications are not included in this project.

AppArmor – a customizable app that can be completely customizable (including the title of the app). Enables push notifications (on WiFi, not cellular networks). Works in tandem with the notification system. Can be restricted to the campus community (LDAP/SSO), made public, or a combination of both for specific features in the app. Includes a mobile blue light notification function. Target date for Phase One: implementation would be no later than September 4th to allow Rave to be used for the "Chico State Alerts" test for the fall semester.

No specific date for buildout of AppArmor at this point.

Created

Thu 6/15/23 11:37 AM

Modified

Thu 4/11/24 3:41 PM

Closed

Thu 4/11/24 3:41 PM

Change Impact

What are the consequences of not doing this project?

For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.

Loss of opportunity to reduce net costs.

How many employees will be impacted by this change?

Select the size of the employee population that will be impacted by this request.

Most/all

How many students will be impacted by this change?

Select the size of the student population that will be impacted by this request.

Most/all

Project Costs

Funding Status

Funding is not necessary

Project Details

Divisional VP Support

Does your divisional VP support this request?

Yes

Executive Sponsor Division

The executive sponsor's campus division.

Business & Finance

Project Urgency

Indicate if there is a mandate or requirement driving this request.

Not mandated or required

Campus Enduring Commitments & Strategic Goals

For more information about the Campus Enduring Commitments and Strategic Priorities, please go to https://www.csuchico.edu/strategicplan/enduring... and https://www.csuchico.edu/strategicplan/.

Strategic Priority: Resilient and Sustainable Systems

Project Resources & Effort

What resources will this project require?

Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.

EHS team for training and testing, UCOMM, CCSV, EAPP, ISEC, ITSS, TEIN, and potentially University Police for training and testing.

DoIT Departments Involved

Any Division of IT departments that will be involved in this project.

CCSV (Computing and Communications Services)
EAPP (Enterprise Applications)
ISEC (Information Security)
ITSS (Information Technology Support Services)
OCIO (Office of the Chief Information Officer)
TEIN (Technology Equity and Inclusion)

Complexity of Implementation

What is the complexity of the project?

Moderate (multiple interfaces/impacts/dependencies)

What is the solution type?

The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.

Complete new system or complete replacement of existing system

Description

The University is currently using Send Word Now as out mass notification alert system. Cal/OES is now offering the services of RAVE for free to all state entities. We will need to initiate the implementation of the Rave alert system.

Manager

Craig Bentley

Alternate Manager(s)

Alisha Johns

Wendy Bentley

Darin Wilt

Sponsor

Marvin Pratt

Updating...