What would a successful solution look like?What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.
A successful solution includes integrating KnowBe4 with Outlook to enable the presence of a button in Outlook that allows students and employees to report a phishing attempt. The solution also automates the phish vaporizing method and assigns training to those caught by phishing attempts. The solution would require the creation of internal user documentation, updating or retiring existing knowledge base articles related to phishing, the creation of KnowBe4 training modules in CSU Learn, training of ISEC and ITSS staff, and communication to campus.