Online Parking Permit Purchase and Management Expansion

0%

Status

Backlog Queue / Ready to Work []

0% complete, updated on Fri 9/13/24 3:22 PM by Wendy Bentley

Changed Status from New to Backlog Queue / Ready to Work.
Changed Health from None - No health has been set to On Hold.
Changed On Hold Until from Nothing to Fri 9/12/25.

Details

Dates
Thu 6/1/23 - Fri 6/30/23
Acct/Dept
Student Financial Services
Type
PCMO Evaluated / Large DoIT Project / Division of IT Project
Health
On Hold
On Hold Until
Fri 9/12/25
Portfolio(s)
Classification
Project (20-230 Hours Effort)
Created
Mon 10/31/22 12:19 PM
Modified
Fri 9/13/24 3:22 PM

Change Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
Measure the impact of the project demonstrating an overall reduction in the amount of time that SFIN staff spend handling permit questions, purchases, changes, and cancellations.
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
Students, faculty, and staff will continue to go through a manual and inconvenient process to purchase parking permits.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
Most/all
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.
Most/all

Project Costs

Funding Status
Funding is necessary and has been approved

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
Yes
What would a successful solution look like?
What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.
A successful solution would allow students, faculty, and staff to authenticate into the Parking Permit Portal where they can purchase permits based on their primary affiliation with campus. The portal would also allow users to update their permit information including changing the license plate number associated with the permit, cancellations, and modifications to the types of permits.
Executive Sponsor Division
The executive sponsor's campus division.
Business & Finance
Project Urgency
Indicate if there is a mandate or requirement driving this request.
Not mandated or required
Campus Enduring Commitments & Strategic Goals
For more information about the Campus Enduring Commitments and Strategic Priorities, please go to https://www.csuchico.edu/strategicplan/enduring... and https://www.csuchico.edu/strategicplan/.
Strategic Priority: Resilient and Sustainable Systems
Deadline Reason
Describe the business requirement or reason for the project deadline.
Completing the expansion of the online parking permit purchasing tools by June 30th would give the SFIN team ample time to communicate the new features to campus prior to the start of the fall semester.

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.
Integrations and Development
-Jim Nelson
-Dustin Jackson
DoIT Departments Involved
Any Division of IT departments that will be involved in this project.
EAPP (Enterprise Applications)
ISEC (Information Security)
Complexity of Implementation
What is the complexity of the project?
Minimal (minimal system interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
Extension of an existing system (i.e. adding more of the same features/functionality)

Description

Expanding the populations that can use the Online Parking Permit purchase and management tools originally delivered for University Housing Students. The project will include expanding access to all students, faculty, and staff requiring modifications to the daily feeds and expanding on the permits offered depending on affiliations and roles.

Systems Affected

  1. Dell Boomi

  2. SSO

Manager

Jim Nelson
Jim Nelson

Alternate Manager(s)

Scott Kodai
Scott Kodai
DJ
Dustin Jackson

Sponsor

AM
Anna Magaña

Stakeholders (2)

AM
Anna Magaña
Director
Accountable
Accountable
Mon 10/31/22 12:24 PM
SB
Suzy Buck
Responsible
Responsible
Mon 10/31/22 12:24 PM