Configure Adobe Sign for Auto-provisioning and De-provisioning



Completed [Completed]

100% complete, updated on Mon 11/27/23 2:01 PM by Samantha Back

Changed Status from On Hold to Completed.
Changed Health from On Hold to None.
This project has been completed. Users are now Auto-provisioned for Adobe Sign signing. Users needing to send agreements must submit a ticket to request the additional access.


Tue 7/5/22 - Mon 11/27/23
Enterprise Applications
Electronic Forms & Signatures / Adobe Sign / Unity Forms Process Request (New, Modify, Delete) and Issues
Operational / Maintenance Projects / Division of IT Maintenance Operations Projects
None - No health has been set
Project (20-230 Hours Effort)
Thu 7/14/22 4:53 PM
Mon 4/29/24 2:55 PM
Mon 11/27/23 2:01 PM

Change Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
HR will be able to more efficiently obtain new employee signatures. Ensuring student identity on forms requiring signatures for Enrollment Management departments.
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
Additional manual work for EAPP, HR, and Enrollment Management; loss of opportunity for improved service and efficiency.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.

Project Costs

Funding Status
Funding is not necessary

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
Executive Sponsor Division
The executive sponsor's campus division.
Information Technology
Project Urgency
Indicate if there is a mandate or requirement driving this request.
Not mandated or required
Campus Enduring Commitments & Strategic Goals
For more information about the Campus Enduring Commitments and Strategic Priorities, please go to and
Strategic Priority: Resilient and Sustainable Systems

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.
Lauri Henry, Keith Adams, and Sam Back.
DoIT Departments Involved
Any Division of IT departments that will be involved in this project.
EAPP (Enterprise Applications)
ITSS (Information Technology Support Services)
Complexity of Implementation
What is the complexity of the project?
Minimal (minimal system interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
Upgrade to existing infrastructure/code


We currently have Adobe Sign users in the default group who can either Sign Only or Sign/Send. New faculty/staff/student users will be auto-provisioned with Sign permissions via Account Center. Send permission can be requested via a separate ticket. Adobe Sign has unlimited licenses for user accounts that can be assigned.

Systems Affected

  1. Adobe Sign


Alternate Manager(s)


Stakeholders (1)

Keith Adams
Chico State
Responsible, Accountable, Consulted
Responsible, accountable, consulted.
Thu 7/14/22 12:48 PM