PeopleSoft Contact Summary Page Modification

65%

Status

On Hold [On Hold]

65% complete, updated on Fri 12/15/23 12:18 PM by Wendy Bentley

Changed Status from In Process to On Hold.
Changed Health from Green - On track to On Hold.
Changed On Hold Until from Nothing to Tue 1/2/24.
Will attempt to reengage with Rich to finish out the Activity Guide and prep it for testing. 

 

Details

Dates
Mon 3/6/23 - Thu 2/29/24
Acct/Dept
Office of the Registrar
Service
PeopleSoft / Report an issue with PeopleSoft
Type
Operational / Maintenance Projects / Division of IT Maintenance Operations Projects
Health
On Hold
On Hold Until
Tue 1/2/24
Portfolio(s)
Classification
Project (20-230 Hours Effort)
Created
Mon 3/20/23 2:42 PM
Modified
Thu 8/1/24 3:40 PM

Change Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
The higher rates of having this information in the system and up-to-date, especially for Chico State Alerts.
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
Consequences include the possibility of students missing important communications, including those sent for emergency situations.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
A few
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.
Most/all

Project Costs

Funding Status
Funding is not necessary

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
Yes
What would a successful solution look like?
What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.
A successful solution would require students to review and update the following information as requested by the university: contact information, emergency contacts, and Chico State Alerts. The solution would also place a hold on a student's account until these items were completed, at which time the hold would be automatically removed.
Executive Sponsor Division
The executive sponsor's campus division.
Student Affairs
Project Urgency
Indicate if there is a mandate or requirement driving this request.
Required to keep a campus system running properly
Campus Enduring Commitments & Strategic Goals
For more information about the Campus Enduring Commitments and Strategic Priorities, please go to https://www.csuchico.edu/strategicplan/enduring... and https://www.csuchico.edu/strategicplan/.
Strategic Priority: Resilient and Sustainable Systems
Deadline Reason
Describe the business requirement or reason for the project deadline.
April-June is the next registration cycle; potentially by the add/drop period.

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.
REGS and PeopleSoft teams.
DoIT Departments Involved
Any Division of IT departments that will be involved in this project.
EAPP (Enterprise Applications)
Complexity of Implementation
What is the complexity of the project?
Minimal (minimal system interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
New features in an existing system, minimal breadth/depth

Description

We'd like to modify the Contact Summary page. We need to continue to collect address/phone/emergency contacts/emergency notification information each semester, but the current process is too difficult for students to navigate. Sonoma has documentation on Activity Guides using classic pages and we think this could be a viable approach.

Systems Affected

  1. PeopleSoft CS

Manager

TF
Tony Fierro

Alternate Manager(s)

Alisha Johns
Alisha Johns
SP
Satya Paruchuri
WB
Wendy Bentley

Sponsor

RC
Rich Carrillo