HR/CS Browser Caching "Cookie" Issue

100%

Status

Cancelled [Cancelled]

100% complete, updated on Thu 5/22/25 9:26 AM by Tony Fierro

Changed Status from On Hold to Cancelled.
Changed Health from On Hold to None.
Changed Percent Complete from 5% to 100%.
This project is no longer needed following the adoption of CHRS.

Details

Dates
Wed 6/1/22 - Thu 5/22/25
Acct/Dept
Office of the CIO
Service
PeopleSoft / PeopleSoft project
Type
Operational / Maintenance Projects / Division of IT Maintenance Operations Projects
Health
None - No health has been set
Portfolio(s)
Classification
Large Project (>230 Hours)
Created
Mon 2/14/22 10:46 AM
Modified
Thu 5/22/25 9:26 AM
Closed
Thu 5/22/25 9:26 AM

Change Impact

How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
Most/all
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.
Hundreds

Project Costs

Funding Status
Funding is not necessary

Project Details

Divisional VP Support
Does your divisional VP support this request?
No
Executive Sponsor Division
The executive sponsor's campus division. Campuswide is used for projects that have multiple executive sponsors or are initiated by cabinet.
Information Technology
Is there a mandated or requirement driving this request?
Please indicate whether or not this request is mandated or required. If it’s mandated or required, you will be asked to attach supporting documentation.
Required (not mandated) to keep a campus system running properly
Project Urgency
Indicate if there is a mandate or requirement driving this request.
Required to keep a campus system running properly

Project Resources & Effort

DoIT Departments Involved
Any Division of IT departments that will be involved in this project.
CMT (Creative Media and Technology)
EAPP (Enterprise Applications)
ISEC (Information Security)
ITSS (Information Technology Support Services)

Description

We have had users reporting an error after using SSO to get into HR. Dana has had them log in via Incognito (or equivalent) mode which seems to help in some cases.

A screenshot of the error is attached.

Looking online, came across this page about the error.
http://oracledbtales.blogspot.com/2017/09/peoplesoft-login-error-strpcminvportal.html

Can EAPP verify that these settings are set appropriately in HCHIPRD? Hoping this can be crossed off as a possible cause of these problems.

Thanks!

Manager

TF
Tony Fierro

Alternate Manager(s)

WB
Wendy Bentley

Sponsor

MS
Monique Sendze