HR/CS Browser Caching "Cookie" Issue

5%

Status

Project is 5% complete, starting on Wed 6/1/22 and ending on Mon 9/12/22.

On Hold [On Hold]

5% complete, updated on Mon 3/28/22 3:23 PM by Wendy Bentley

Changed Status from In Process to On Hold.
Changed Health from None - No health has been set to On Hold.
Schedule for June Window

Details

Dates
Wed 6/1/22 - Mon 9/12/22
Acct/Dept
Office of the CIO
Service
PeopleSoft / PeopleSoft project
Type
IT Projects / DoIT Project
Health
On Hold
Portfolio(s)
Classification
Projects
Created
Mon 2/14/22 10:46 AM
Modified
Mon 5/1/23 11:13 AM

Project Costs

Is funding already secured for this request?
Funding is not necessary

Project Details

Divisional VP Support
Does your divisional VP support this request?
No
Is this project mandated or required?
No mandate or hard requirement driving this request

Project Impact

How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
Most/all
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.
Hundreds

Description

We have had users reporting an error after using SSO to get into HR. Dana has had them log in via Incognito (or equivalent) mode which seems to help in some cases.

A screenshot of the error is attached.

Looking online, came across this page about the error.
http://oracledbtales.blogspot.com/2017/09/peoplesoft-login-error-strpcminvportal.html

Can EAPP verify that these settings are set appropriately in HCHIPRD? Hoping this can be crossed off as a possible cause of these problems.

Thanks!

Manager

TF
Tony Fierro

Alternate Manager(s)

Alisha Johns
Alisha Johns
WB
Wendy Bentley

Sponsor

MS
Monique Sendze