My Chico State mobile app (HCX Mobile)



Project is 92% complete, starting on Mon 11/29/21 and ending on Fri 4/28/23.

On Hold [On Hold]

92% complete, updated on Tue 6/27/23 8:02 AM by Wendy Bentley

Changed Status from In Process to On Hold.
Changed Health from Green - On track to On Hold.
Changed On Hold Until from Nothing to Thu 7/20/23.
On hold pending discussions and testing fo the Razor alert mobile app solution.


Mon 11/29/21 - Fri 4/28/23
Graduation Advising
PeopleSoft / PeopleSoft project
IT Projects / DoIT Project
On Hold
On Hold Until
Thu 7/20/23
Tue 12/21/21 12:31 PM
Tue 6/27/23 8:02 AM

Project Costs

Is funding already secured for this request?
Funding is not necessary

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
Is this project mandated or required?
Required (not mandated) to keep a campus system running properly
What is the reason for the project being completed by the deadline?
Describe the business requirement or reason for the project deadline.
The existing mobile app is broken and generating a lot of frustration for students and parents attempting to download the app.

Project Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
-Number of downloads
-App rating
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
Currently the existing app is available but does not work. Provides a horrible user experience and increases frustration by students and parents.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the level of effort required (minimal, moderate, extensive/substantial).
Development - Robert Utter
Testing - REGS, AAP, ADMS, Mobile App Governance Committee
Comm - REGS, AAP, ADMS, Mobile App Governance Committee
Complexity of Implementation
What is the complexity of the project?
Moderate (multiple interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
Upgrade to existing infrastructure/code


Chico State will be upgrading PeopleSoft to the HighPoint Campus Experience (HCX), currently scheduled for 2/15/2021.

When this happens, the current HP Mobile app will no longer be compatible. This project ticket tracks the effort to migrate to a new version.

Systems Affected

  1. Highpoint

  2. PeopleSoft CS


Alternate Manager(s)


Stakeholders (3)

Kaitlyn Baumgartner Lee
Tue 12/21/21 12:18 PM
Michael Dills-Allen
Tue 12/21/21 12:18 PM
Serge Desir
Tue 12/21/21 12:18 PM