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Quick Links: | General Information | Getting an ID Card | Lost or Stolen ID Card | Using your ID Card |
General Information
Where is the Wildcat ID Card Office? What are the hours?
The Wildcat ID Card Office is located in Meriam Library 142, inside the IT Support Services office.
The Wildcat ID Card Office hours can be found on the front of our Support website. The Wildcat ID Card Office is open anytime IT Support Services is open.
How can I contact the Wildcat ID Card Office?
You can find the information to contact the Wildcat ID Card Office below:
Can I change the name on my Wildcat ID Card?
Yes, but there is an approval process before the Wildcat ID Card staff can change the name on your card.
For students, contact the Office of the Registrar to update your name. Once the Office of the Registrar has completed a name change, it should sync into the Account Center, then you can request a Wildcat ID Card with the correct name.
For staff and faculty, contact Human Resources to update your name. Once Human Resources has completed a name change, it should sync into the Account Center, then you can request a Wildcat ID Card with the correct name.
Getting and Replacing Wildcat ID Cards
Who is eligible to get a Wildcat ID Card?
Eligible:
- Active staff and faculty
- Emeritus and retired faculty
- Currently enrolled students (including undergraduate, graduate, Elder College, International Scholars, and Upward Bound participants)
- Contractors or vendors who have been approved (see Wildcat ID Card Process for Contractors and Vendors)
Ineligible:
- Incoming students who have not enrolled in classes or orientation
- Alumni and former students
- Former (non-retired) staff and faculty
How do I get my Wildcat ID Card?
Visit our office during business hours with your Chico State ID number and a valid photo identification (e.g., state ID, driver’s license, or passport).
Online and Distance Learning Students: You can request your Wildcat ID Card to be mailed to you!
Submit a Wildcat ID Card Request and include your full mailing address. Alternatively, send an email to ID-Cards@csuchico.edu with your Chico State ID number and mailing address.
Can I get a library card without paying for a replacement?
Yes, one-day library passes are available free of charge. Visit the Wildcat ID Card Office with your Chico State ID number ready.
Lost or Stolen Wildcat ID Cards
What do I do if my Wildcat ID Card is lost or stolen?
If your ID Card is lost or stolen, the first step is to mark the card as lost. Marking your card as lost disables account funds, meal swipes, and door access.
You can do this in a few different ways:
- Using the GET Mobile app, mark your card as lost.
- Log into the GET Website and click I Lost My Card.
- Call the Wildcat ID Card Office at (530) 898-6119.
After you mark your card as lost, you can visit the Wildcat ID Card Office to get a replacement.
Important Note: If you find your lost card, the Wildcat ID Card Office may be able to reactivate the card if you have not yet received a replacement. If you have received a replacement, the card cannot be reactivated.
How do I get a replacement Wildcat ID Card?
Students receiving a Wildcat ID Card replacement will be charged a $2.00 fee. Students can upload these funds via the GET Mobile app, the GET Website, or using cash in Student Services Center 230.
Once the funds are uploaded, visit the Wildcat ID Card Office in Meriam Library 142. You can use your existing photo or take a new one at our office. Alternatively, upload a photo to the CSGold ID Card System.
What if I find someone else's Wildcat ID Card?
If you find someone's Wildcat ID Card, please return the card to the Wildcat ID Card Office.
You can do this in a few different ways:
- Drop by Meriam Library 142 and return the Wildcat ID Card to our front desk.
- Using campus mail, send the card to ZIP 0260.
- If you are off campus or out-of-state, mail the card to:
Wildcat ID Card Office
400 W. First St. ZIP 0260
Chico, CA 95926
Please do not return other items, such as keys or wallets to our office. These must be turned in to the University Police Department at the corner of Chestnut and W. 2nd St.
Using Your Wildcat ID Card
What can I use my Wildcat ID Card for?
Your Wildcat ID Card serves a variety of purposes both on and off campus.
On campus, you can use your Wildcat ID Card for:
- University Housing: Your Wildcat ID Card is your room key, and will be used for meal swipes and FlexCash.
- Meriam Library: Use your Wildcat ID Card at the Library Circulation Desk to check out books and other equipment.
- WellCat Health Center: Your Wildcat ID Card is used to check you into appointments at the Health Center and WellCat Pharmacy.
- Wildcat $$: Acts as a debit card using funds uploaded to the Wildcat $$ account. This can be used at most on-campus eateries and stores.
- University Box Office: Using your Wildcat ID Card will get you discounts on tickets at the University Box Office for Chico State-sponsored events and productions.
Off campus, you can use your Wildcat ID Card for:
- Discounts: Get discounts at local businesses and grocery stores.
- B-Line Bus System: Use your Wildcat ID Card as a bus pass for any of the B-Line buses.
How do I upload Wildcat $$ funds to my Wildcat ID Card?
You can upload Wildcat $$ using a debit or credit card through the GET Mobile app or the GET Website. Simply sign in with your Chico State credentials and click Add Funds.
Note: Parents and guardians can also use the GET Website to deposit funds into their student's Wildcat $$ account!
Instead of clicking sign in, select Click Here to Deposit into a Student's Account and enter their Chico State ID number and Birth Date.
Students can also visit Student Financial Services in Student Services Center 230 to add funds using:
- Cash
- Check
- Money order
- Cashier's check
Still need help? Contact the Wildcat ID Card Office for further assistance.
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