Game Consoles/TVs/Media Streaming Devices

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Game Consoles

Online Gaming and NAT (Network Address Translation)

Known Issue: Some online games will NOT connect properly due to NAT type. (Mostly on game consoles)

Symptoms: Unable to create, join or communicate within online games while connected to the network. (Wii-U error codes 118-0516 and 106-0612)

Reasons: Due to necessary security requirements, the network is configured with "Strict NAT".  Unfortunately, developers do not always design games/products around network security concerns (Universal plug and play "uPnP" is not supported by enterprise level firewalls). Below is information regarding what users may experience with Strict NAT. *Links provided are for further information. Users with NAT issues cannot be resolved with any steps that maybe featured

 

Microsoft Xbox (Featured Article)

Click image to enlarge details on what may be experienced with Strict NAT.

NAT for Xbox systems

Sony PlayStation (Featured ArticleUbisoft games 

Click image to enlarge details on what may be experienced with Strict NAT.

NAT for Playstation systems

Nintendo (Featured Article)

Click image to enlarge details on what may be experienced with Strict NAT.

NAT for Nintendo systems

Sony PlayStation 3 (1st Generation)

Known Issue: Some are unable to connect to the "csuchico" network. *Unable to connect to eduroam as the device does not support EAP-TLS.

Symptoms: Device may or may not see wireless networks but will NOT be able to connect OR the connection is extremely sporadic.

Reason: Low network speeds required for this device to connect are disabled on the wireless network to improve global network experience. In some cases, systems come with adapters that only support 802.11b which is NOT supported on campus wifi.

Nintendo Wii (Early Generations)

Known Issue: These devices are unable to connect to the "csuchico" network. *Unable to connect to eduroam as the device does not support EAP-TLS.

Symptoms: Device will see wireless networks but will FAIL to connect.

Reason: Early generations of the Nintendo Wii will only support IEEE 802.11b wireless specification which is NOT supported on campus wifi.

TVs

Currently there are no known issues with TVs

 

Media Streaming Devices

Chromecast

Known Issue: Unable to connect to the Chromecast from devices.

Reasons: Current network architecture does not support these devices.

Apple Tv

Known Issue: Not all features function as intended.

Symptoms: See known issue.

Reasons: The design of the product produces high network traffic which may affect the access and usage of all users on the network. Users should still be able to connect and share screens, however, other features may not function due to the network infrastructure/configuration.

Feedback

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Details

Article ID: 7598
Created
Tue 7/14/15 11:56 AM
Modified
Wed 6/24/20 11:08 AM