Quick Links: | Game Consoles | Media Streaming Devices |
Online Gaming and NAT (Network Address Translation)
Known Issue: Some online games will NOT connect properly due to NAT type. (Mostly on game consoles)
Symptoms: Unable to create, join or communicate within online games while connected to the network.
Reasons: Due to necessary security requirements, the network is configured with "Strict NAT". Unfortunately, developers do not always design games/products around network security concerns (Universal plug-and-play "uPnP" is not supported by enterprise-level firewalls). Below is information regarding what users may experience with Strict NAT. Users with NAT issues cannot be resolved with any steps that may be featured.
Media Streaming Devices
Chromecast
Known Issue: Unable to connect to the Chromecast from devices.
Reasons: Current network architecture does not support these devices.
AppleTV
Known Issue: Not all features function as intended
Reasons: The design of the product produces high network traffic which may affect the access and usage of all users on the network. Users should still be able to connect and share screens, however, other features may not function due to the network infrastructure/configuration.
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