Enable Polling in Your Zoom Account

Quick Links: | Prerequisites | Instructions | Troubleshooting | Next Steps |

Zoom's polling feature allows meeting hosts to create and deploy polls during scheduled meetings. Polls can be anonymous, and polling results can be downloaded as a report after the meeting ends. Before you can use polling in your meetings, you need to enable the feature and ensure your environment meets the necessary requirements.

Prerequisites

Before enabling polling, ensure you meet these requirements:

  • You must be a licensed user (ensure this by signing in using SSO)
  • You have Zoom desktop client for Windows, macOS, or Linux with the global minimum version or higher
  • For mobile users: Zoom mobile app for Android or iOS with the global minimum version or higher (note: mobile users can participate in polls but cannot manage them)

Step-by-Step Instructions

To enable polling in your Zoom account, do the following:

  1. Sign in to your Chico Zoom web portal at https://csuchico.zoom.us/
  2. Navigate to Settings
  3. Select the Meeting tab
  4. Select In Meeting (Basic)
  5. Scroll down to Meeting Polls/Quizzes or use the search bar and enter "Polls" to find the setting quickly
  6. Ensure that Meeting Polls/Quizzes is enabled to allow hosts to add polls before or during meetings
    Screenshot showing the Meeting Polls/Quizzes setting enabled in Zoom web portal
  7. Optional: Check Allow host to create advanced polls and quizzes to create polls that include single choice, multiple choice, drop down, matching, short answer, long answer, rank order, and fill-in-the-blank questions. This also enables hosts to set correct answers for quizzes.

Now polling is enabled for your Zoom account, allowing you to create and launch polls during your meetings.

Troubleshooting

If you cannot find the polling settings, verify that you are signed in as a licensed user through SSO. Basic users may not have access to all polling features.

If the polling option doesn't appear in your meetings, ensure that you're using a scheduled meeting or an instant meeting with your Personal Meeting ID.

For Zoom Rooms users experiencing issues, note that polling limitations differ for Zoom Rooms compared to other platforms.

Next Steps

Once polling is enabled, you can:

Still need help? If you run into problems or still need help, reach out to the Technology & Learning Program. 

Print Article