Getting Started with Pronto

Tags pronto canvas

Quicklinks: What is Pronto? | Accessing Pronto | Canvas Groups vs. Pronto Groups | FAQs | Using Pronto & Support 

What is Pronto?

Pronto is a 3rd party messaging tool that integrates with Canvas. Pronto provides a fun and easy way to send messages that include text, photos, audio, and video without sharing phone numbers. Pronto enables more of a fluid, personal communication than Canvas announcements and Inbox, but does not necessarily replace Canvas announcements. 

  • Send a message to everyone in the class, or a direct message to an individual. 
  • Send messages using the Pronto mobile app, or through Canvas. See below. 
  • Chat via live video with up to 20 participants all streaming video.
  • Pronto enables users to control notifications. E.g.,,  you can set "do not disturb," or notify for a particular course.
  • Translates messages live to over 120 languages
  • Task Management
Pronto shown on Mobile app and within Canvas
pronto mobile apppronto from Canvas

Accessing Pronto 

Students: Use [username] if prompted to log in to Pronto.

Canvas Groups vs. Pronto Groups

Canvas Groups

  • Canvas Groups automatically show in Canvas after approximately 24 hours.
  • Instructors will not see the groups on Pronto unless the instructor is also a member of the group.

Pronto Groups

Anyone can create a Pronto group and invite other users. Pronto groups are independent from Canvas.

Pronto FAQs

Using Pronto & Support


Article ID: 113212
Thu 7/8/21 11:16 AM
Fri 9/8/23 2:59 PM

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