Getting Started with Pronto

Quick Links: | Accessing Pronto | Canvas Groups vs. Pronto Groups | FAQs | Using Pronto & Support |

Pronto is a 3rd party messaging tool that integrates with Canvas. Pronto provides a fun and easy way to send messages that include text, photos, audio, and video without sharing phone numbers. Pronto enables more of a fluid, personal communication than Canvas announcements and Inbox, but does not necessarily replace Canvas announcements. 

• Send a message to everyone in the class, or a direct message to an individual. 
• Send messages using the Pronto mobile app, or through Canvas. See below. 
• Chat via live video with up to 20 participants all streaming video.
• Pronto enables users to control notifications. E.g.,,  you can set "do not disturb," or notify for a particular course.
• Translates messages live to over 120 languages
• Task Management

Accessing Pronto 

• Accessing Pronto from Canvas (You must be enrolled in at least one published Canvas course)
• Accessing Pronto on your Mobile Device 
• Accessing Pronto from your browser

Canvas Groups vs. Pronto Groups

Canvas Groups

• Canvas Groups automatically show in Pronto after approximately 24 hours.

• Instructors will not see the groups on Pronto unless the instructor is also a member of the group.

Pronto Groups

Anyone can create a Pronto group and invite other users. Pronto groups are independent from Canvas.

Pronto FAQs

• Pronto FAQs with Canvas (opens in new window)

Using Pronto & Support

• Drawer panel and unread messages breakdown
• Chat panel actions and reactions
• Message actions and reactions
• Profile cards and read receipts
• Broadcasting a meeting
• Observing a meeting
• Viewing or downloading a recorded meeting
• Expanding pronto to its own browser tab
• Group settings
• Profile settings
• Notifications settings
• Language and translation settings