Accessing Adobe Creative Cloud

Quick Links: | What is Included? | Log In | Activate a License | Install Adobe |

What is Included with Adobe Creative Cloud?

Adobe Creative Cloud is a group of applications used for design, productivity, and development. Adobe Creative Cloud is available on Windows and Mac desktops, as well as some mobile devices. Popular Adobe Creative Cloud applications include: 

• Photoshop: Editing for photos, web and mobile app designs, 3D artwork, and more.
• Stock: A collection of stock photographs
• Illustrator: Create beautiful vector art and illustrations.
• InDesign: Craft elegant layouts at your desk or on the go.
• XD: Design, prototype, and share user experiences.
• Lightroom: Edit, organize, store, and share photos from anywhere.
• Premiere (Pro/Rush): Edit media in its native format and create film, TV, and web productions.
• After Effects: Create motion graphics and visual effects for film, TV, video, and web.
• Bridge: Centralized desktop access for all your files and assets.
• Acrobat Pro: View, edit, and annotate PDFs from anywhere.
• Dreamweaver: Design and develop modern, responsive websites.
• Audition: Audio recording, mixing, and restoration.
• InCopy: Make text edits and layout modifications without impacting designs.
• Prelude: Metadata ingest, logging, and rough cuts.

All Chico Faculty, Staff, and Students have been given access to Adobe Shared Device Access. Adobe Shared Device Access is a program that lets users create a variety of visual content, including animations, posters, and social media posts without needing the full Creative Cloud license.

Log in to Adobe Creative Cloud

You should sign in to Adobe Creative Cloud software with an Enterprise ID (also called a Business ID or Federated ID). You can log in directly at account.adobe.com.

1. At the sign-in screen, DO NOT enter your campus email address. Instead, enter csuchico.edu
   
    
2. This will then direct you to the regular Chico State Shibboleth login page where you will enter your Chico State username and password
   

Activate a License

There are three ways to activate (or reactivate!) an Adobe Creative Cloud license. Follow the steps below to redeem yours.

Click Our Custom Link

1. If you need access to Adobe Creative Cloud or your access has expired you can use this link to obtain a license: https://acrs.adobe.com/go/1023e482-b9bb-4b30-8de1-e71b32cc1041
2. Use your campus email address to sign in. You should receive a message stating "Your app is ready to use."
3. The page will refresh and you can now install your applications.
   
    

Via Adobe All Apps

1. Navigate your browser to adobe.com/apps and make sure to sign in with the instructions above.
2. On the left sidebar, make sure to click "All Apps" if it isn't already selected. 
3. From there, you should be able to see all of the Creative Cloud apps with Request Access buttons. Find the app you need, click the Request Access button, and you should receive a message stating "Your app is ready to use."
4. The page will refresh and you can now install your applications.

Via Service Request

If the process above does not seem to work, you can also put in a ticket with our Software team: https://support.csuchico.edu/TDClient/1984/Portal/Requests/ServiceDet?ID=8035

Putting in a ticket does require a technician to review your account. Please note that it may take at least one business day to get access.

Install Adobe Creative Cloud

For instructions on installing Adobe Creative Cloud on a personal device, click here: https://support.csuchico.edu/TDClient/2638/wildcat/KB/ArticleDet?ID=114173

Campus-managed/state devices should have Adobe Creative Cloud installed by default on all newly-imaged machines. If you are unable to locate it, you will need to reinstall or update it via the device's Software Center (PC) or Self Service (Mac).

 Still need help? Contact IT Support Services for further assistance.
  
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