SFIN Migration from Perceptive Content to Hyland Onbase

What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.

For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.

Select the size of the employee population that will be impacted by this request.

Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.

Does your divisional VP support this request?

What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.

The executive sponsor's campus division.

If you selected Chancellor's Office, legal or collective bargaining requirement, please provide details about the policy, law or executive memorandum that’s driving the mandate.

Indicate if there is a mandate or requirement driving this request.

Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.

Any Division of IT departments that will be involved in this project.

What is the complexity of the project?

The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.