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This article will show you how to place a call on hold or transfer a call while using Microsoft Teams Phone.

This article will show you how to make, receive, and manage calls using Microsoft Teams Phone, including using the Calls tab, chats, and quick commands.

This article will show you how to check, manage, and customize your voicemail in Microsoft Teams, including playback, transcripts, and voicemail settings.

​In Microsoft Teams, the OneDrive app provides a centralized location to access, manage, and share your personal files stored in OneDrive, as well as files shared with you across Microsoft 365. This integration allows for seamless collaboration and file management directly within the Teams environment. ​

​In Microsoft Teams, Chat facilitates instant messaging for individual and group conversations; Calls enables voice and video communication with features like voicemail and call transfers; Calendar integrates scheduling, allowing users to set up and manage meetings; and Meet provides tools for hosting and joining meetings with options for screen sharing and real-time collaboration. ​

In Microsoft Teams, the Activity feed consolidates notifications like mentions and replies; the Profile section lets you manage personal details and status; Settings allows customization of app preferences; and Help provides resources and support for users.​

​In Microsoft Teams, Teams are collaborative workspaces that group users together for projects or departments, while Channels are sub-sections within Teams dedicated to specific topics or tasks, facilitating organized discussions and file sharing among team members. ​

This article will cover scheduling messages in Microsoft Teams.

Deciding where to store files is a critical decision while trying to create a secure but easy to use environment. The goal of this article is to help you understand where you should store files within the Microsoft and campus ecosystems.