Summary
Every single faculty member, student and staff member understand how to verify that they are signed in to Zoom using SSO single-sign on.
This ensures features such as unlimited meeting times, recording and breakout rooms will work correctly.
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Quick Links: | Prerequisites | Instructions | Troubleshooting |
Signing in to your Chico State Zoom account provides specific privileges that a free account does not. These include hosting meetings with unlimited meeting time, recording to the cloud, and accessing meetings that "require authentication." Anytime you are prompted to sign in to Zoom at Chico, always choose SSO (Single Sign-On) as the method for authentication. Do not use your email for signing in.
Prerequisites
Step-by-Step Instructions
To sign in to your Chico State Zoom account, do the following:
Sign in to Zoom on Desktop/Laptop
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When prompted to log in, select "Sign In with SSO".
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On the SSO screen, enter the domain "csuchico" so that the full domain reads as csuchico.zoom.us. 
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Login using your Chico State username and password.
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From your browser pop-up, select Open in Zoom.
IMPORTANT! If your browser does not respond after choosing "Open in Zoom," please clear your browser cookies and cache.
This will direct you back to the Zoom app.
Sign in to Zoom on Your Mobile Device
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From your mobile device, start the Zoom app.
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Select Sign in.
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From the Sign In window, select the SSO icon.
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Enter csuchico as the domain. You should then be able to sign in with your Chico credentials.
Troubleshooting
If your browser does not respond after choosing "Open in Zoom," please clear your browser cookies and cache.
For further assistance, please open a ticket and we will do our best to help you.
Still need help? If you run into problems or still need help, faculty and staff can reach out to the Technology & Learning Program. Students can reach out to the Center for Technology Equity.