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Quick Links: | Time Requirements | Device Eligibility | Upgrading Your Device |
Windows 10 will reach end of life on October 14, 2025. Before that date, you must upgrade your Chico State device to Windows 11.
If your device is ineligible for an upgrade, please contact IT Support Services to discuss your options.
Time Requirement
The upgrade may take up to 3 hours to complete and will be done in two parts:
Downloading & Installing: up to 2 hours. This is done in the background and your PC is still usable at this time.
Restarting & Upgrading: up to 1 hour. Your PC will be unusable at this time.
We recommend starting the Downloading & Installing process a few hours before the end of your workday (2 pm - 3 pm) so that the Restarting & Upgrading process is ready but the end of your day (5 pm). This would have the least amount of impact on your regular day-to-day work.
Device Eligibility
Not all devices will be eligible for this upgrade. The easiest way to identify if your device is eligible for the Windows 11 upgrade is to see whether or not you see Windows 11 in the Updates tab in the Software Center.
A Full list of eligible devices will be listed below:
| Optiplex |
Precision |
Latitude |
Optiplex 3060
Optiplex 3070
Optiplex 3080
Optiplex 5000
Optiplex 5060
Optiplex 5070
Optiplex 5080
Optiplex 5090
Optiplex 5490 AIO
Optiplex 7000
Optiplex 7060
Optiplex 7070
Optiplex 7070 Ultra
Optiplex 7071
Optiplex 7080
Optiplex 7090
Optiplex 7090 Ultra
Optiplex 7400 AIO
Optiplex 7410 AIO
Optiplex 7460 AIO
Optiplex 7470 AIO
Optiplex 7480 AIO
Optiplex 7490 AIO
Optiplex 7760 AIO
Optiplex 7780 AIO
Optiplex SFF Plus 7010 / 7020
Optiplex Tower Plus 7010 / 7020 |
Precision 3260
Precision 3260 Compact
Precision 3430 Tower
Precision 3440
Precision 3460
Precision 3470
Precision 3480
Precision 3551
Precision 3560
Precision 3570
Precision 3571
Precision 3580
Precision 3581
Precision 3630 Tower
Precision 3660 Tower
Precision 5480
Precision 5570
Precision 5760
Precision 5820 Tower
Precision 7530
Precision 7560
Precision 7670
Precision 7740
Precision 7820 Tower
Precision 7920 Tower
Precision T3430 |
Latitude 3301
Latitude 3340
Latitude 3400
Latitude 3410
Latitude 3490
Latitude 5310 2-in-1
Latitude 5400
Latitude 5401
Latitude 5410
Latitude 5420
Latitude 5430
Latitude 5430 Rugged
Latitude 5431
Latitude 5490
Latitude 5491
Latitude 5501
Latitude 5520
Latitude 5530
Latitude 5540
Latitude 5590
Latitude 7210 2-in-1
Latitude 7220 Rugged Extreme Tablet
Latitude 7290
Latitude 7320
Latitude 7390
Latitude 7400
Latitude 7410
Latitude 7420
Latitude 7430
Latitude 7440
Latitude 7490
Latitude 7520
Latitude 7530
Latitude 7640
Latitude 9410
Latitude 9420
Latitude 9430
Latitude 9520 |
If your device is listed as eligible but you are unable to locate the upgrade in Software Center, please contact IT Support Services.
Upgrading Your Device
The following steps will guide you through an in-place upgrade, which should not impact any of your data or installed software. However, we recommend backing up any important files beforehand to prevent potential data loss.
If you'd prefer to have your device wiped and reimaged, please submit a support ticket.
- Open Software Center on your PC. You can do this by clicking the Start icon.
- In Software Center, click the Updates tab on the left sidebar. If eligible you should see the option for Windows 11 upgrade. If you do not see it, please check your device eligibility.
- Select Update from the list and you will be prompted with the option to install it.
- Clicking Install will begin the download. This may take a couple of hours to complete. During this time, you can continue to use your device.
- After Windows 11 has finished downloading and installing in the background, you will be prompted to restart your device.
- Click Restart. This will take 30 minutes to an hour to complete. Your device will not be usable during this time.
Still need help? Contact IT Support Services for further assistance.
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