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Quick Links: | Installing Microsoft 365 | Signing into Microsoft 365 | Enabling Mendeley Cite |
Overview
Some professors require students to use a software called Mendeley Cite. Mendeley Cite from Microsoft AppSource is a citation tool compatible with Microsoft 365 that allows students to seamlessly insert references and bibliographies into their Word documents. Learn more here: Mendeley Cite App Information
If you're using personally licensed Microsoft 365, you should not run into issues as long as you're signed in. Chico State does not manage personal licenses.
If you're using campus-licensed Microsoft 365, you may receive an error when trying to add the Word add-in because Word is "managed by the institution."
Put in a ticket before following the steps below: Help Installing, Configuring, and Accessing Software
Once added by ITSS, it can take up to 24 hours for the add-in to appear in Microsoft Word.
Installing Microsoft 365
Before using Mendeley Cite, you must have Microsoft 365 installed.
If you need to install the free, campus-licensed version, follow this guide: Microsoft Office 365 for Students & Personal Devices
If already installed, skip to Enabling Mendeley Cite.
Signing into Microsoft 365
- Open Microsoft Word on your device.
- In the top right (PC) or top left (Mac), click your profile.
- If not signed in with your @csuchico.edu account, click Sign in with a different account.
- Enter your Chico State email address and click Sign in.
- Enter your Chico State Portal password and approve the Duo prompt.
- On the next screen, uncheck the box and click No, sign in to this app only.

You should now be signed into Microsoft 365 using your campus license!
Adding & Enabling Mendeley Cite
- Open a Word document.
- Click the Insert tab, then click My Add-ins.

- Select the Admin Managed tab and wait for Mendeley Cite to appear.
- Click Mendeley Cite, then click Save.

- Mendeley Cite should now appear under the References tab in Word.

Still need help? Contact IT Support Services for further assistance.
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