Quick Links: | *New Rates (effective July 1, 2024)* | Associated Phone Fees |
Communications Account Services (CASV) and Telecommunications Services (TSRV) work together to handle the billing for voice and network services on campus.
For any voice line or network connection needs, first call ITSS at (530) 898-4357 or visit the Service Catalog and open a service request. Please provide all the information about the job to be performed, including who we can contact for additional information.
CASV and TSRV will review the service request, and if the service is not projected to exceed $5,000, an email will be sent to the department requesting approval and information about billing. Once a reply to the email is received, the job will begin. Once completed, CASV will bill the service through the Admin Telecom Billing Website.
If upon review, the job is projected to exceed $5,000, TSRV will request a Project Estimate Work Authorization Form (PEWAF) from the department with all necessary signatures. Once the paperwork is submitted to TSRV at zip 165, the job will begin. Once completed, TSRV will process the PEWAF for payment.
If the job requires ongoing monthly service costs, CASV will set up the charges in the Admin Telecom Billing website for the department to review. If you do not have access to the Web site, please email CASV.
Current Rates
Voice Billing Rates
| Telephone Line (Avaya) |
Monthly |
Offset |
Net Monthly |
Installation |
| State |
20.61 |
4.52 |
16.09 |
70.00(+T&M) |
| State Aux, CSE, AS |
20.61 |
0.00 |
20.61 |
70.00(+T&M) |
| Telephone Line (Centrex) |
Monthly |
Offset |
Net Monthly |
Installation |
| State |
30.94 |
4.52 |
26.42 |
70.00(+T&M) |
| State Aux, CSE, AS |
30.94 |
0.00 |
30.94 |
70.00(+T&M) |
Data Billing Rates
| Network Connection |
Monthly |
Offset |
Net Monthly |
Installation |
| State |
6.15 |
3.80 |
2.35 |
(T&M) |
| State Aux, CSE, AS |
6.15 |
0.00 |
6.15 |
(T&M) |
Shop Fee Labor Rates
| Shop |
Type |
T&M |
State Funded |
Auxiliary |
Frequency |
| TSRV |
|
Time |
$43.34/hr |
$64.19/hr |
billed per 1/2 hour |
| NOP |
Analyst |
Time |
$62.04/hr |
$91.89/hr |
billed per 1/2 hour |
| |
Consultant |
Time |
$62.04/hr |
$91.89/hr |
billed per 1/2 hour |
| ESYS |
|
Time |
$62.04/hr |
$91.89/hr |
billed per 1/2 hour |
| |
Materials |
Cost + 19% |
* Covers Shipping, Handling and taxes |
| |
Time charge includes: shop time, prep time, response |
Other Billing Rates
| Service Type |
Cost |
| Telecom related re-billing |
Cost + 10% |
| Local Service |
$0.00 per minute any time |
| Long Distance Service |
$0.00 per minute any time, within United States |
| International Service |
Standard retail rates, less 80% |
| Caller ID Change |
No charge for department or individual names |
New Rates as of July 1, 2024
Voice Billing Rates
| Telephone Line (Avaya / Centrex) |
Monthly |
Offset |
Net Monthly |
Installation |
| State |
33.75 |
14.18 |
19.57 |
70.00(+T&M) |
| State Aux, CSE, AS |
33.75 |
0.00 |
33.75 |
70.00(+T&M) |
Data Billing Rates
| Network Connection (Wired / Wireless) |
Monthly |
Offset |
Net Monthly |
Installation |
| State |
10.50 |
5.10 |
5.40 |
(T&M) |
| State Aux, CSE, AS |
10.50 |
0.00 |
10.50 |
(T&M) |
Associated Phone Fees
Phone Purchase Fees
 |
J139 - $104.72 |
 |
J169 - $176.12 |
 |
J179 - $216.58 |
 |
J100 Expansion Unit - $140.42 |