Billing Rates & Fees

Jump to | *New Rates (effective July 1, 2024)* | Associated Phone Fees


Communications Account Services (CASV) and Telecommunications Services (TSRV) work together to handle the billing for voice and network services on campus.

For any voice line or network connection needs, first call ITSS at (530) 898-4357 or visit the Service Catalog and open a service request. Please provide all the information about the job to be performed, including who we can contact for additional information.

CASV and TSRV will review the service request, and if the service is not projected to exceed $5,000, an email will be sent to the department requesting approval and information about billing. Once a reply to the email is received, the job will begin. Once completed, CASV will bill the service through the Admin Telecom Billing Website.

If upon review, the job is projected to exceed $5,000, TSRV will request a Project Estimate Work Authorization Form (PEWAF) from the department with all necessary signatures. Once the paperwork is submitted to TSRV at zip 165, the job will begin. Once completed, TSRV will process the PEWAF for payment.

If the job requires ongoing monthly service costs, CASV will set up the charges in the Admin Telecom Billing website for the department to review.  If you do not have access to the Web site, please email CASV.

Current Rates

Voice Billing Rates

Telephone Line (Avaya)    Monthly Offset Net Monthly Installation
State 20.61 4.52 16.09 70.00(+T&M)
State Aux, CSE, AS 20.61 0.00 20.61 70.00(+T&M)
 
Telephone Line (Centrex) Monthly Offset Net Monthly Installation
State 30.94 4.52 26.42 70.00(+T&M)
State Aux, CSE, AS 30.94 0.00 30.94 70.00(+T&M)

 

Data Billing Rates

Network Connection        Monthly Offset Net Monthly Installation
State 6.15 3.80 2.35 (T&M)
State Aux, CSE, AS 6.15 0.00 6.15 (T&M)

 

Shop Fee Labor Rates

Shop Type T&M State Funded Auxiliary Frequency
TSRV    Time $43.34/hr $64.19/hr billed per 1/2 hour
NOP Analyst  Time $62.04/hr $91.89/hr billed per 1/2 hour
  Consultant  Time $62.04/hr $91.89/hr billed per 1/2 hour
ESYS    Time $62.04/hr $91.89/hr billed per 1/2 hour
  Materials Cost + 19%  * Covers Shipping, Handling and taxes  
   Time charge includes: shop time, prep time, response    

 

Other Billing Rates

Service Type Cost
Telecom related re-billing Cost + 10%
Local Service $0.00 per minute any time
Long Distance Service $0.00 per minute any time, within United States
International Service Standard retail rates, less 80%
Caller ID Change No charge for department or individual names

New Rates as of July 1, 2024

Voice Billing Rates

Telephone Line (Avaya / Centrex)             Monthly Offset Net Monthly Installation
State 33.75 14.18 19.57 70.00(+T&M)
State Aux, CSE, AS  33.75 0.00 33.75 70.00(+T&M)

 

Data Billing Rates

Network Connection (Wired / Wireless)  Monthly Offset Net Monthly Installation
State 10.50 5.10 5.40 (T&M)
State Aux, CSE, AS 10.50 0.00 10.50 (T&M)

 


Associated Phone Fees

Phone Purchase Fees

 
J139 - $104.72
J169 - $176.12
J179 - $216.58
J100 Expansion Unit - $140.42

Details

Article ID: 113646
Created
Wed 9/20/23 3:05 PM
Modified
Wed 4/3/24 8:45 AM