Below is an example of what the body of a well-set-up Knowledge Base article would look like. Feel free to use this template, or make your own.
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Description information (Normal formatting)
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Section Header (Heading 2 formatting)
Description information (Normal formatting)
Subsection Header (Heading 3 formatting)
Description information (Normal formatting)
Section Header (Heading 2 formatting)
Description information (Normal formatting)
Subsection Header (Heading 3 formatting)
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