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This article will instruct you on sending a Mail Merge from a Delegated account via Outlook on a PC.

This article will walk you through adding an inbox that you have delegate access via the Outlook desktop app on Windows.

This article details how to add an inbox to which you have been granted delegate access. These instructions are for the Mac desktop application. Please be aware the Mail Administrator of the mailbox you are trying to view must add your account with permissions to that mailbox. Once the permissions are added, you can add the additional mailbox to your Outlook profile.

When you send a message as another account, user, or on behalf of the user, the sent message isn't saved to the Sent Items folder of the shared mailbox. Instead, it's saved to the Sent Items folder of your mailbox.

Delegate access is used to provide another user access to open or act on behalf of another user or department account. It is most commonly used to allow a group of users to access a shared mailbox or resource.