Updating Box Drive for Windows Users

Summary

Tutorial on how to update Box Drive on Windows.

Body

Box Drive will check for an update and automatically update during each system startup. If you want to update manually, follow these directions.

Windows users will see the following message if there is an update available.
Update Available message

Updating Box

  1. Close any files you have open via Box Drive.
  2. Locate the Box icon. It is usually located in the hidden icons tray near the date/time. Hover over the icon and make sure it says "Box Drive" and NOT "Box Edit". 
    Box Drive in taskbar
     
  3. Right-click the Box icon to display a side menu then click the "Update" option.
    Update Menu
     
  4. A new window will now display. Select the "Update Box Drive" option in the new window. 
    Update confirmation
     
  5. Box Drive will now begin to update. This does not take very long but the process may not not relaunch Box Drive when complete. You will not see a progress bar.
    • For Windows users, the following message will display if the update is successful.​​​​​​​ 
      Box Drive Update Successful
       
  6. If Box Drive does not automatically reopen after updating, you can relaunch it from the Start Menu.

 Still need help? Contact IT Support Services for further assistance or put in a ticket with our Box Support team.
  
 Please do not leave the comment section blank! Provide constructive feedback to make this page better.

Details

Details

Article ID: 48399
Created
Tue 2/13/18 1:38 PM
Modified
Tue 4/30/24 11:52 AM

Related Services / Offerings

Related Services / Offerings (1)

Ask questions or get help with Box.