Printing via Mobile on CatPRINTS

Summary

This article will cover how to print using the ePRINTit SaaS application specifically for the CatPRINTS system

Body

Quick Links: | Overview | iOS Installation | Android Installation | Setup and Usage | FAQ |

Overview

CatPrints Student Printing leverages ePRINTit for printing from personal devices. Options for utilizing the ePRINTit SaaS Application include logging into the website, or using a mobile application. This guide provides instructions for downloading and configuring the mobile application.

iOS Installation

  1. Navigate to the iOS Appstore and Download the ePRINTit SaaS Application
    Image of Apple Appstore with application
  2. Once installed open your app and proceed to the Setup and Usage instructions below.

Android Installation

  1. Navigate to the Google Play Store and Install the ePRINTit SaaS App.
    Image showing the app's page in the Google Play Store
  2. Once installed open your app and proceed to the Setup and Usage instructions below.

Setup and Usage

  1. Accept Terms and Conditions

     
  2. For the location services permission select "While using this app" or "Only This Time". 
    • iOS users may not get this promt here, but rather when adding the location later in this guide. Regardless the options are the same. 

Image of the location services pop up
 

  1. Tap on the "Location" button.
     Home Screen of the App with the Location button highlighted
     
  2. Select "Chico" for the location choice.
     Image displaying the auto populated location results which should just be Chico
     
  3. You app's home screen should now look like the one below.
    Image showing the Chico Specific layout of the home screen for the app.
     
  4. Next tap on the 3 lines in the upper left to open a collapsed set of options. 
    Cropped image of highlighting the collapsed menu to choose.
     
  5.  In this menu tap on "Add/Edit Accounts".
    Cropped image showing the settings menu with the Add/Edit account option highlighted.
     
  6.  Tap on the "Add Account" button.
    Cropped image with the Add Account button highlighted.
     
  7. Enter the required information for your account.  
    • For the Account put your CSU Chico Email.
    • For the Description add whatever you wish.

Cropped image showing what fields to fill in for the account.

  • For the "Identity Provider" option select "Catprints" from the drop down list.

A second cropped image showing what to choose for the Identity Provider option.

  • Tap the "Set as Default" option to ensure your account is set as the default account. 
  • Tap "Login" to log into Catprints via your Chico State Microsoft account.. 

Image showing the Set as Default option being enabled

  1. You should now see your account listed under the added accounts. Return to the app's Home Screen to begin printing.
    Image showing the account once added to the app.
     
  2. Select from any of the following sources to print 
    Showing the options on the home screen.
     
  3. Once you have your file selected tap on the "Print with YourUsername@csuchico.edu" option to make sure the print job is associated with your account.
    Cropped image showing the gust vs account selection screen
     
  4. Tap on the "Submit" button to submit your print job. 
    cropped image showing the submit screen
     
  5. Your print job is now submitted, please allow a few minutes for it to process and make it to the queue. If you do not see it after ~5 minutes please try again or contact ITSS to troubleshoot the issue.  
  6.  Go to any CatPRINTS kiosk, sign in, and pay to release the job for printing.
     

FAQ

Q: Why can't I print with Box, Onedrive, etc after initial sign in
A: The ePRINTit service is designed for upload of a file to the web or apllication for printing and is not designed for direct printing from a different application. Direct printing is avaliable for Library and Lab computers.
Q: How do I delete a print job? 
A: Tap the red recycling can at the top right of the print job.

Still need help? Contact IT Support Services for further assistance.

Help us improve our Knowledge Base! Click Yes or No below, then let us know what worked — or what didn’t. Your feedback helps us improve our content and provide the best possible support.

Details

Details

Article ID: 114951
Created
Wed 6/25/25 6:07 PM
Modified
Fri 9/4/26 6:09 PM