New Avaya Messaging Voicemail Setup Instructions

*Note: You can find the Voicemail Quick Reference Guide under the "Attachments" section, available to view or download. 

To setup your new voicemail box: 

From your Extension (Avaya phone or Avaya Workplace app) – dial 4400 

1. Listen to the prompts. 

2. If asked, enter your mailbox number (Note: This is the same as your 4-digit extension number). 

3. Enter your temporary password 13579. 

4. Follow the setup tutorial prompts. 

5. Create a new password from 4 to 20 digits long followed by #. You must confirm your new password by re-entering the password followed by the #. 

6. Record your Personal greeting. Press 2 to record your greeting, followed by # when finished. Press 1 to accept this greeting or press 2 to delete and re-record.  

7. Record your Name. Press 2 to record your greeting, followed by # when finished. Press 1 to accept this greeting or press 2 to delete and re-record.  

8. Congratulations! Your new Avaya Messaging voicemail box is now set up!  

Off-Campus - dial 530-898-4400 

1. You will hear "Welcome to the New Avaya Messaging System..." 

2. At the greeting, enter * (Star) followed by your mailbox number (Note: This is the same as your 4-digit extension number). 

3. Enter your temporary password 13579. 

4. Follow the setup tutorial prompts. 

5. Create a new password from 4 to 20 digits long followed by #. You must confirm your new password by re-entering the password followed by the #. 

6. Record your Personal greeting. Press 2 to record your greeting, followed by # when finished. Press 1 to accept this greeting or press 2 to delete and re-record.  

7. Record your Name. Press 2 to record your greeting, followed by # when finished. Press 1 to accept this greeting or press 2 to delete and re-record.  

8. Congratulations! Your new Avaya Messaging voicemail box is now set up!  

If you do not have a voice mailbox for your extension and need one, please submit a ticket request and we will be happy to create one for you.