Cascade Site-Maintainers and -Owners Agreement

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Site owners are responsible for the content posted to their subsites within the campus web, and content maintainers are responsible for following best practices in updating a Chico State website.

Cascade Access

Staff and faculty must receive Cascade training provided by Web Services before becoming a site-maintainer or -owner.

To receive Cascade training, email Web Services at webservices@csuchico.edu.
Do not share login credentials. If a site maintainer is found sharing their Cascade login credentials, ISEC will be immediately notified, and your Cascade account will be suspended or terminated.

University Related

Cascade is for official University sites—academic units, departments and offices, etc.—not for student clubs, course content, storing classified data, or teaching or personal faculty/staff sites.
Avoid advertising. It is acceptable to name a corporate partner or event sponsor. Partner and sponsor logos must be displayed smaller than the University logo on the site.
All digital communication on behalf of the University is subject to review by University Communications.

Accessible to All Users

Use only accessible digital documents and properly captioned videos, write good alt text for images, properly nest headings, and follow other content accessibility best practices.
Remediate the content accessibility issues identified in the monthly reports from Siteimprove, or submit an accessibility service ticket for Web Services help.
All PDFs uploaded to the web must go through the Content Accessibility and Remediation service.

Secure

Do not use your Cascade folders to store Level 1 data.
Do not publish personal data such as home addresses.
Check in with Web Services before embedding forms, feeds, or other code.
Limit the number of links to non-Chico State sites, and check those links carefully.

Quality Content

Keep pages clean and organized, free of misspellings and broken links.
Write according to the standards in the University Communicators Guide.
Regularly update content based on audience needs as determined by analytics.
Create short and easily scannable pages.
Consider mobile users: cut text to the essentials, limit images and videos.
Use images that are correctly sized, visually interesting, well lit, and in focus.
Use only graphics that you have permissions for, and follow the University Photo Policy.
Do not use the Chico State website to reproduce or distribute copyrighted material without the author's or publisher's permission.

Consistency in University Branding & User Experience

Use the University's standard Campus Web 3.0 framework, consulting with Web Services about any changes to CSS or JavaScript.
Do not make changes to the University header, footer, department footer, or subfooter.

Organized for Ease of Maintenance

Keep folders and assets organized, and follow site naming conventions.
Limit the use of external links, and use internal (relative) links when sending users to other CSU, Chico Cascade sites.
Delete or archive unused pages, documents, and assets.
Do not store new page drafts in Cascade, as sites may be published at any time.

Please contact Web Services through the Website Design & Support service catalog or at webservices@csuchico.edu for any assistance with the above requirements.